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527 points lxm | 2 comments | | HN request time: 0.435s | source
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cultofmetatron ◴[] No.27679190[source]
Interesting as my startup is going in the opposite direction. WE've embraced QR codes and trying to make the experience of ordering from a menu even better.

Unlike these guys, we're working on software that makes the waiter more efficient. You download the phone app and scan the code that the waiter gives you. From there, you have shared list between you and all your friends at the table from which you can send orders directly to the waiter from the app. The customers can hail the waiter and we plan to add direct messaging as well in the future.

We've noticed that while some people enthusiastically love the system, its a 50/50 split between those who prefer paying from in our app and those that pay the waiter directly the old fashioned way.

We're currently in a few select high profile restaurants in London and hoping to expand soon.

replies(1): >>27679295 #
1. squeaky-clean ◴[] No.27679295[source]
Wait, you're saying I have to install your app on my phone if I want to view the menu? I find the QR menus annoying, but not a huge deal. But requesting I install an app would get me to ask my group if we could dine somewhere else.
replies(1): >>27680518 #
2. cultofmetatron ◴[] No.27680518[source]
Totally understand the reservation about using the app. In our case, we're hoping the convenience of being able to call the waiter or order directly from the app at your favorite restaurant will earn its place in your phone.

The way we set it up, use of the app is entirely optional. The waiter can still take your orders the old fashioned way. wether they have regular menus as well is up to the restaurant as is the option of everyone paying separately through the app. Our waiter app allows the waiter to take care of everything on his end for those that are opposed enough to downloading another app.