I gotta say, I disagree with this piece. I, for one, love QR code menus. I can pinch zoom rather than squint at a menu with small/unreadable fonts in dim lighting. I don't need to badger the already exhausted wait staff on a busy night when they forget to drop us a menu or two. When orders are taken online, rather than awkwardly force a friend to not go to the bathroom (or take their kid to the bathroom) until a server can take their order, they can just order and then go. I do think restaurants should handle payment themselves and have the option for paper menus or menus posted on a wall if needed, but otherwise I'm a fan.
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