←back to thread

527 points lxm | 5 comments | | HN request time: 0.001s | source
Show context
Karrot_Kream ◴[] No.27671804[source]
I gotta say, I disagree with this piece. I, for one, love QR code menus. I can pinch zoom rather than squint at a menu with small/unreadable fonts in dim lighting. I don't need to badger the already exhausted wait staff on a busy night when they forget to drop us a menu or two. When orders are taken online, rather than awkwardly force a friend to not go to the bathroom (or take their kid to the bathroom) until a server can take their order, they can just order and then go. I do think restaurants should handle payment themselves and have the option for paper menus or menus posted on a wall if needed, but otherwise I'm a fan.
replies(5): >>27671896 #>>27672255 #>>27672565 #>>27675012 #>>27678146 #
vxNsr ◴[] No.27671896[source]
You’ve built a beautiful straw man that I’ve never seen in real life, rarely if ever have I encountered a menu with tiny font that is unreadable, I’ve never been to place that seated me and didn’t bring the menus at the same time. I’ve not experienced the bathroom thing either even in large parties, but it doesn’t sound awkward… if someone says they have to go to the bathroom they go, just tell the waiter this person will order a little later… or they call tell you what they want if they already know.
replies(2): >>27671942 #>>27671958 #
wlesieutre ◴[] No.27671942[source]
Just because you have good eyesight doesn’t mean everyone else does
replies(2): >>27671989 #>>27672267 #
nsxwolf ◴[] No.27671989[source]
If you have something that can read a QR code you also have something that can magnify text.
replies(1): >>27672183 #
Talanes ◴[] No.27672183[source]
I dated a girl with poor eyesight, and absent a digital version her method was the phone flashlight and holding the menu very close to her face. So the physical version was workable, but a pinch to zoom is still more dignified.
replies(2): >>27675098 #>>27675301 #
1. wlesieutre ◴[] No.27675098{3}[source]
Yes, that or taking photos of each page and then browsing them on the phone. Either way it's worse than a good phone menu.

Personally I'd rather have a paper menu, but digital ones can definitely be more accessible for low vision.

I say can because half of the digital ones are godawful UX disasters.

replies(1): >>27678082 #
2. nsxwolf ◴[] No.27678082[source]
Oh certainly. Put the QR code on the paper menu.
replies(1): >>27678561 #
3. wlesieutre ◴[] No.27678561[source]
Sure, and go back to having to reprint all the menus every time you want to change something or update prices, needing extras for when menus get destroyed, paying people to wipe menus down if you have them laminated, etc.

As much as I prefer paper menus, I don't think the restaurants that have switched are going to go back to it. Would have better luck pressuring them to have less shit electronic menus.

replies(1): >>27684497 #
4. Talanes ◴[] No.27684497{3}[source]
Paper menus on request seems like the obvious middle ground. Not defaulting to putting menus out reduces the scale of all those problems, while also not alienating customers who for whatever reason don't want to or cannot use the digital menu.
replies(1): >>27684654 #
5. wlesieutre ◴[] No.27684654{4}[source]
Definitely agreed. I still know a couple of people who don't have smartphones, and even with smartphones you might have a dead battery, a low battery that they don't want to waste on a menu, a busted camera, or for whatever other reason be better off with a piece of paper. Keeping a few real menus handy would be the best way to handle it.