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527 points lxm | 1 comments | | HN request time: 0.21s | source
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Grumbledour ◴[] No.27672186[source]
I read an article a few years back (Though I am unable to find it now) that complained about diners taking longer and longer to order these days, especially because they play around with their phones instead of perusing the menu. (I think this conclusion was based on surveillance tapes)

I do wonder if having the menu on your phone could actually be more engaging to these kind of diners (or at least prevent them from doing anything else), so that the whole ordering food process is sped up?

replies(1): >>27674509 #
1. bell-cot ◴[] No.27674509[source]
I also recall that. This 7-year-old article pretty much says the same thing:

https://gothamist.com/food/restaurant-finds-phone-zombies-sl...

A less-polite phrasing of your theory: Fed-up restaurant owners are trying to claw back as much as they can from the overhead and miseries of dealing with phone-addicted customers.