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Bring back menus, QR codes are terrible

(slate.com)
527 points lxm | 6 comments | 29 Jun 21 03:25 UTC | HN request time: 0.001s | source | bottom
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sksksk ◴[29 Jun 21 08:51 UTC] No.27673432[source]▶
When they work well, they're really good, but when they work badly, they're _really_ bad.

The other week, I went for dinner at a place that had a online ordering system. My experience was as follows...

Arrive at the table, scan the QR code

No phone signal in the restaurant, so I need to connect to the wifi.

Connect to the wifi, get a captive portal

Need to put my phone number in to connect to the wifi; there is no signal, so I need to go outside, to receieve the confirmation code.

Connected to the wifi, scan the code again, choose my food.

Go to pay, need to register an account

Put my email address in, I already have an account on this food ordering service!?

Do a password reset

Put in my credit card details (why not use apple pay?).

This whole time, we're sat at a table, in theory to meet friends, but we've spent the first 15 minutes all glued to our phones!

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1. ho_schi ◴[29 Jun 21 09:08 UTC] No.27673529[source]▶
Adding the next hurdle and man-in-the-middle with "Apple Pay"?
replies(1): >>27673707 #
2. scrollaway ◴[29 Jun 21 09:37 UTC] No.27673707[source]▶
Apple Pay is no more of a hurdle/mitm than whatever payment gateway they were using.
replies(1): >>27674684 #
3. ho_schi ◴[29 Jun 21 12:06 UTC] No.27674684[source]▶
Things are not "good" because somebody made you feel it is comfortable. 800 Euro for an Apple device, account at Apple, network connection with provider and full battery - together with a credit card and all of that is no hurdle? You can just pay immediately with cash. And nobody will be informed about it! Words of critique upon Apple are usually not welcome here. When I look how bad entitlement handling is with MacOS I have more critique...beware.
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4. hencoappel ◴[29 Jun 21 13:28 UTC] No.27675480{3}[source]▶
I'm not endorsing Apple Pay, but I also don't carry cash, so how am I supposed to pay? Sure I can pay by card, but now the credit card company knows what I'm buying. Also that involves another person who has to come accept the payment which I could've done in peace on my phone using Apple/Google pay. Not everyone want to carry cash around.
5. scrollaway ◴[29 Jun 21 14:18 UTC] No.27676092{3}[source]▶
I don't have an iPhone. So, recontextualize my comment in that light, and give it a more charitable reading.

Apple pay is, for the poster, a stand in for NFC pay of some sort. Which indeed requires a device, which indeed is its own class of requirement, but also, cash works even if less practical.

6. EricE ◴[29 Jun 21 15:54 UTC] No.27677685{3}[source]▶
However if I happen to have an Apple device it's by far and away the easiest (and most secure) way for me to pay. And yes, I do prioritize places that take Apple Pay over those that do not.

There are lots of iPhone users and often business can getting better (lower) processing fees by accepting more secure methods like Apple pay so if it's literally just flipping a switch and possibly paying a bit less for processing why wouldn't a business do it?