Klarna users are being signed in to random accounts

> It’s concluded that a human error caused the bug

I would not want to be that "human" atm

A good practice is that once a change passes code review and ships, the team owns it.

Human error doesn't mean blame the human, it's better to look at the overall processes and system to figure out how to prevent human error the next time around.

Reminds me of this story after an expensive mistake:

> Boss - "Why do you think you are here, Jack?"

> JW - "I expect I am here so you can fire me"

> Boss - "I just spent a million dollars on your education - why would I fire you now?"

http://www.nickmilton.com/2016/03/jack-welch-on-learning-fro...

Yesterday's Money Stuff has a good discussion in this vein:

"A somewhat tongue-in-cheek but surprisingly useful maxim of high finance is that it is good for your career if you lose a billion dollars. I mean, if you lose a billion dollars for your employer you will probably be fired, though that depends on who your employer is and how much money you started with and what you did to lose it. But lots of other employers will be excited to hire you, once they learn that you lost a billion dollars for someone else."

https://www.bloomberg.com/opinion/articles/2021-05-26/exxon-...

That is definitely not the case in EU software industry. I have seen technical leads get fired for a bug which caused 200k EUR loss. With team setups and documentation no one is irreplaceable.

Almost certainly isn't a single human unless their governance model is atrocious

There is a Dilbert comic about this.

https://dilbert.com/strip/1995-12-23