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851 points swyx | 1 comments | | HN request time: 0s | source
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nickjj ◴[] No.25826835[source]
That was a fun read. I wish the author mentioned how much he was trying to sell the service for. It could have been $59 a month or $599 a month and with doctors you could potentially expect the same answer.

I'm not a psychologist but some of the author's quoted text came off extremely demeaning in written form. If the author happens to read this, did you really say those things directly to them?

For example, Susan (psychologist) was quoted as saying:

> "Oh sure! I mean, I think in many cases I'll just prescribe what I normally do, since I'm comfortable with it. But you know it's possible that sometimes I'll prescribe something different, based on your metastudies."

To which you replied:

> "And that isn't worth something? Prescribing better treatments?"

Imagine walking into the office of someone who spent the last ~10 years at school and then potentially 20 years practicing their craft as a successful psychologist and then you waltz in and tell them what they prescribe is wrong and your automated treatment plan is better.

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stevewodil ◴[] No.25826991[source]
It's actually a very good sales question, I don't find it demeaning at all.

If you're on a sales call selling a product that increases user retention and someone says "no we don't need that", you would often reply with "So you have perfect user retention then?" to probe them and re-open the conversation.

It could come off as standoffish but when used correctly it's very effective because it gets the person on the other end to open up more and you try to get to the bottom of their objections.

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na85 ◴[] No.25827381[source]
>If you're on a sales call selling a product that increases user retention and someone says "no we don't need that", you would often reply with "So you have perfect user retention then?" to probe them and re-open the conversation.

Assuming that I didn't initiate the call, if I tell some sales punk that I don't need their product and they come back at me with "So you have perfect user retention then?" my answer is going to be "fuck you" followed by ending the call.

Arrogance might work in used car sales but it's not a panacea for closing the deal.

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robocat ◴[] No.25827503[source]
HN guidelines: “Please respond to the strongest plausible interpretation of what someone says, not a weaker one that's easier to criticize. Assume good faith.”.

I would presume that sentence is a quickly typed paraphrase. If you presume they are a competent salesperson, you can also presume that they say it less antagonistically in real life. Edit: Or perhaps they have found that antagonism is the most profitable solution for the business to turn around a “no” answer.

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na85 ◴[] No.25827552[source]
>HN guidelines

The comment to which I'm responding explicitly argues that the phrase, verbatim, is a good sales tactic.

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1. fsckboy ◴[] No.25837254[source]
you referred to the caller as a sales punk before he uttered the phrase, exposing your attitude. Just because you are biased against sales people and also have a thin skin when it comes to the slightest challenge in a question does not mean that the product would not be beneficial and worth it to you if you had a more open mind, nor does it mean that the sales technique on average is a failure.

i.e. when I read your comment it struck me as much more revealing about you than about the salesman, his technique, or his product.