I wasted $40k on a fantastic startup idea

That was a fun read. I wish the author mentioned how much he was trying to sell the service for. It could have been $59 a month or $599 a month and with doctors you could potentially expect the same answer.

I'm not a psychologist but some of the author's quoted text came off extremely demeaning in written form. If the author happens to read this, did you really say those things directly to them?

For example, Susan (psychologist) was quoted as saying:

> "Oh sure! I mean, I think in many cases I'll just prescribe what I normally do, since I'm comfortable with it. But you know it's possible that sometimes I'll prescribe something different, based on your metastudies."

To which you replied:

> "And that isn't worth something? Prescribing better treatments?"

Imagine walking into the office of someone who spent the last ~10 years at school and then potentially 20 years practicing their craft as a successful psychologist and then you waltz in and tell them what they prescribe is wrong and your automated treatment plan is better.

It's actually a very good sales question, I don't find it demeaning at all.

If you're on a sales call selling a product that increases user retention and someone says "no we don't need that", you would often reply with "So you have perfect user retention then?" to probe them and re-open the conversation.

It could come off as standoffish but when used correctly it's very effective because it gets the person on the other end to open up more and you try to get to the bottom of their objections.

I was ready to agree with you because question in the OP wasn't so bad, but "So you have perfect user retention then?" -- seriously? Yeah, that's being demeaning. Maybe being demeaning is a good sales technique, I dunno, but that's definitely being a jerk.

But "Are you sure increasing your user retention isn't worth something to you?" or something like that maybe.

It really depends on your tonality when you say it. In either case, saying "Are you sure increasing your user retention isn't worth something to you?" is just going to be met with another "No, we don't need it" from the other end.

"So you have perfect user retention then?" is a better question because you know for a fact that they can't have 100% user retention and they know that as well so it forces further dialogue.

i guess this is why I'm not a salesperson. If it works it works, but I'm having trouble accepting that it's not demeaning, which was the original contention. Because it's not really a question at all, it's a sarcastic question. Maybe being demeaning gets sales, sure.