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DigitalOcean App Platform

(pages.news.digitalocean.com)
646 points digianarchist | 1 comments | 06 Oct 20 14:59 UTC | HN request time: 0s | source
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onion2k ◴[06 Oct 20 15:38 UTC] No.24698869[source]▶
Like all DigitalOcean products, the App Platform provides predictable, easy-to-understand pricing that allows you to control costs to prevent surprise bills.

I can't see any features listed that enable me to control costs to prevent surprise bills. If a site got submitted to HN and hugged to not-to-death-because-it-autoscales then I'd wake up to a bunch of alerts and massive outbound bandwidth bill. I don't want that. I want something that stops that happening.

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pomatic ◴[06 Oct 20 17:35 UTC] No.24700352[source]▶
This is laughable - billing is logically separated from droplet use, so unlike other providers DO charges for the potential to use a capability, rather than actual use, regardless of whether it is consumed. I got stung badly by this - charged for X droplets capability when zero droplets capability was being used for several months. Explained the misunderstanding to DO, got no sympathy & no refund. Won't touch them again, don't trust them further than I could throw them.
replies(2): >>24700752 #>>24700952 #
ohgodplsno ◴[06 Oct 20 18:40 UTC] No.24700952[source]▶
You bought access to X servers knowingly (because you can't do that by accident), let them sit here knowingly, then got billed the exact number that was listed, but somehow that's DigitalOcean's fault ?
replies(1): >>24701228 #
pomatic ◴[06 Oct 20 19:08 UTC] No.24701228{3}[source]▶
> let them sit here knowingly

Nothing was deployed. Zip, zero, zilch resources were used month-on-month. My fault, yes, but naively I assumed if this was the case, billing would automatically drop to zero.

Whilst I bought access to X servers but had no way to remove the charge associated with that without contacting customer services when I decided X=0, permanently.

I mean, really? I have no problem with PAYG or PAYG to a capped amount, but PAYG for a fixed amount regardless of whether or not the resources are actually deployed is disingenuous at best.

replies(2): >>24701374 #>>24701413 #
ohgodplsno ◴[06 Oct 20 19:27 UTC] No.24701413{4}[source]▶
So, you simply did not read the pricing page, that explicitly says that it's going to bill you that, and that you do whatever you want with it. And /or have never used a VPS service before . You are quite literally renting space and CPU time on their servers, that they are keeping (mostly) free and reserved for you.

You don't complain that you were charged $200 for renting a parking space and never using it, no reason for this to be different for servers.

replies(1): >>24702361 #
1. potatohedz ◴[06 Oct 20 21:08 UTC] No.24702361{5}[source]▶
Except in this case, other cars are being parked in the space when it is "empty", and you can only find the car park attendant on every third Monday in the month to rescind the agreement