Mozilla lays off 250 employees while it refocuses on commercial products

[I am a Mozilla employee, and yes, I do recognize how my position influences my perspective.]

One thing that always frustrates me a bit whenever Mozilla comes up on HN or elsewhere is that we are always held to impossibly high standards. Yes, as a non-profit, we should be held to higher standards, but not impossible standards.

OTOH, sometimes it just seems unreasonable and absurd. Stuff like, to paraphrase, "Look at the corporate doublespeak in that press release. Fuck Mozilla, I'm switching to Chrome."

Really? That's what's got you bent out of shape?

Sure, Mozilla has made mistakes. Did we apologize? Did we learn anything? Did we work to prevent it happening again?

People want to continue flogging us for these things while giving other companies (who have made their own mistakes, often much more consequential than ours, would never be as open about it, and often learn nothing) a relatively free pass.

I'm certainly not the first person on the planet whose employer has been on the receiving end of vitriol. And if Mozilla doesn't make it through this next phase, I can always find another job. But what concerns me about this is that Mozilla is such an important voice in shaping the future of the internet. To see it wither away because of people angry with what are, in the grand scheme of things, minor mistakes, is a shame.

EDIT: And lest you think I am embellishing about trivial complaints, there was a rant last week on r/Firefox that Mozilla was allegedly conspiring to hide Gecko's source code because we self-host our primary repo and bug tracking instead of using GitHub, despite the fact that the Mozilla project predates GitHub by a decade.

Haha, this is what it looks like to cater to the privacy/security crowd. They have a picture of ideological purity. They don't actually use your product. Essentially if these were customers you'd want to fire them.

People in this business always discover this stuff and then they're always like "Why do they hate me?". The answer is "they never wanted to love you. They want to watch you fall". Like DDG with their favicon service (which HN billed as some sort of nefarious tracker).

Vanta bypassed all this by not playing to the Security Puffery crowd. Usually a quick way to do that is to require money because the Security/Privacy Puffery crowd doesn't have any.

I'm a happy Firefox and Chrome user. Honestly, it's been working fine for me.

I use Firefox. I have used it since it was called Phoenix, and I still use it today, extensively, on macOS, Linux, and Windows.

I'm just disappointed about what Mozilla has become over the years. It wasn't supposed to be an "agile" tech company, with slick marketing and UI/UX, making deals to try to get market share.

It was supposed to be a non-profit foundation, making an open-source cross-platform browser engine, pushing for open protocols and standards. It enabled a few niche open-source operating systems to have a viable browser, it put a big dent in IE's market share, I would say it paved the way for Safari on iOS to be viable way back in 2009, and that obviously changed the world.

It still could have done that. It was making 100s of millions of dollars per year from the default search provider deal, for over a decade. It could have saved most of that money, spending it only on 50 to 100 browser engineers. Branching out to MDN and websocket or webrtc libraries would also make sense. But the rest of the crap, the marketing, the rebranding, the Pocket purchase and integration, Firefox OS, the voice recognition and AI stuff (and notice the announcement, they're keeping the AI division, really need that part apparently), stuff that nobody remembers, that's all a waste of money that could be saved by the non-profit foundation to just support the low-level engine keeping the open web viable.

I'd say if they wanted to do a moon-shot-but-actually-achievable non-browser project against a slow, bloated, closed, locked-in, shitty product that everyone uses anyway (so, like IE back when they took that one), they'd target Google's office suite. As a bonus it could give them the revenue they want, through paid business hosting with official support or something like that.

Being an as-good-as-the-competition web browser that's not the default on any major OS (yeah I use it, but the Linux desktop ain't major) and doesn't have something like Google's reach for massive promotion (like they did with Chrome) is gonna kill them as a viable product with broad appeal, at this rate. They need to find a way to make that so much better than the competition that people bother to install it (on others' computers, too, like how they got their start), and I'm not sure how they can do that, or they need to pick another crappy but super-popular web-related product and go for the throat.

[EDIT] for that matter, web chat/conferencing, and social. IMO the browser's a dead-end for them except as a supporting product, but they keep focusing on utterly dull, niche, or already well-served products. IE sucked, but everyone needed a browser. Firefox crushed it by thoroughly and entirely not sucking. Pick something else that sucks and do the same. Not... bookmarking or whatever Pocket does.