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1602 points rebelwebmaster | 3 comments | | HN request time: 0s | source
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dblohm7 ◴[] No.24122017[source]
[I am a Mozilla employee, and yes, I do recognize how my position influences my perspective.]

One thing that always frustrates me a bit whenever Mozilla comes up on HN or elsewhere is that we are always held to impossibly high standards. Yes, as a non-profit, we should be held to higher standards, but not impossible standards.

OTOH, sometimes it just seems unreasonable and absurd. Stuff like, to paraphrase, "Look at the corporate doublespeak in that press release. Fuck Mozilla, I'm switching to Chrome."

Really? That's what's got you bent out of shape?

Sure, Mozilla has made mistakes. Did we apologize? Did we learn anything? Did we work to prevent it happening again?

People want to continue flogging us for these things while giving other companies (who have made their own mistakes, often much more consequential than ours, would never be as open about it, and often learn nothing) a relatively free pass.

I'm certainly not the first person on the planet whose employer has been on the receiving end of vitriol. And if Mozilla doesn't make it through this next phase, I can always find another job. But what concerns me about this is that Mozilla is such an important voice in shaping the future of the internet. To see it wither away because of people angry with what are, in the grand scheme of things, minor mistakes, is a shame.

EDIT: And lest you think I am embellishing about trivial complaints, there was a rant last week on r/Firefox that Mozilla was allegedly conspiring to hide Gecko's source code because we self-host our primary repo and bug tracking instead of using GitHub, despite the fact that the Mozilla project predates GitHub by a decade.

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renewiltord ◴[] No.24123463[source]
Haha, this is what it looks like to cater to the privacy/security crowd. They have a picture of ideological purity. They don't actually use your product. Essentially if these were customers you'd want to fire them.

People in this business always discover this stuff and then they're always like "Why do they hate me?". The answer is "they never wanted to love you. They want to watch you fall". Like DDG with their favicon service (which HN billed as some sort of nefarious tracker).

Vanta bypassed all this by not playing to the Security Puffery crowd. Usually a quick way to do that is to require money because the Security/Privacy Puffery crowd doesn't have any.

I'm a happy Firefox and Chrome user. Honestly, it's been working fine for me.

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spanhandler ◴[] No.24125957[source]
Nerd and power-user evangelists are the only reason FF ever had any market share to begin with. We installed it on everyone's computer we had access to. We did this because even non-nerds could tell it was better than the OS' default browser, out of the box.

Non-nerds can no longer tell it's better, so I stopped doing that. No longer worth the effort, might even end up adding to my friends-and-family tech support burden rather than reducing it. I still use it myself anywhere Safari's not available, but yeah, it's a power-user-only product now.

Chrome only did better with regular users because 1) it was OS-bundled, and 2) they could shove "try Chrome!" banners at the top of every Google property. I don't think the product itself is significantly more focused on normal users. Google's just got a way, way better platform for promotion. They can snap their fingers and get a million installs of something in a day, if they really want to. But fact is FF doesn't have that. What they did have was power users doing all their marketing for them. Not so much, these days.

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mda ◴[] No.24126337[source]
You forgot something, Chrome was also significantly better than all other browsers technically.
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war1025 ◴[] No.24126503[source]
People say this, but I always find Chrome just oddly unappealing to use. It just doesn't "feel" right. Which is the opposite of what I hear lots of people say, but it's always felt that way to me nonetheless.
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1. spanhandler ◴[] No.24126544[source]
FF was really crashy/hangy around when Chrome came out—the main appeal of Chrome was that it'd do the same thing but confine the damage to one tab. Also IIRC its dev tools were on par with or better than Firebug (remember that?) early on, and performed way better. FF has gotten a lot better since then so the difference is much less stark. It was worth a little UI weirdness at the time to not have your whole session die when one tab misbehaved.
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2. war1025 ◴[] No.24126551[source]
I guess I just looked at fewer shady websites than most. Never really had an issue with Firefox crashing on me.
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3. spanhandler ◴[] No.24126605[source]
Didn't need shady, just... any javascript, really. No other browser was any better so I don't think anyone thought much of it until Chrome came out with the amazing new feature of per-tab crashing.