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1602 points rebelwebmaster | 5 comments | | HN request time: 0s | source
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dblohm7 ◴[] No.24122017[source]
[I am a Mozilla employee, and yes, I do recognize how my position influences my perspective.]

One thing that always frustrates me a bit whenever Mozilla comes up on HN or elsewhere is that we are always held to impossibly high standards. Yes, as a non-profit, we should be held to higher standards, but not impossible standards.

OTOH, sometimes it just seems unreasonable and absurd. Stuff like, to paraphrase, "Look at the corporate doublespeak in that press release. Fuck Mozilla, I'm switching to Chrome."

Really? That's what's got you bent out of shape?

Sure, Mozilla has made mistakes. Did we apologize? Did we learn anything? Did we work to prevent it happening again?

People want to continue flogging us for these things while giving other companies (who have made their own mistakes, often much more consequential than ours, would never be as open about it, and often learn nothing) a relatively free pass.

I'm certainly not the first person on the planet whose employer has been on the receiving end of vitriol. And if Mozilla doesn't make it through this next phase, I can always find another job. But what concerns me about this is that Mozilla is such an important voice in shaping the future of the internet. To see it wither away because of people angry with what are, in the grand scheme of things, minor mistakes, is a shame.

EDIT: And lest you think I am embellishing about trivial complaints, there was a rant last week on r/Firefox that Mozilla was allegedly conspiring to hide Gecko's source code because we self-host our primary repo and bug tracking instead of using GitHub, despite the fact that the Mozilla project predates GitHub by a decade.

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Santosh83 ◴[] No.24122515[source]
I may be rapidly downvoted but what strikes me as an outsider (reading most of the comments in this thread) is the collective psyche in the US is viscerally against any entity rising to the top that does not have profit as its sole goal. What they want is for Mozilla to solely focus on Firefox, on the technicalities, and shut up about everything else. And yet no one will actually pay for it as a product.

The tragedy of Mozilla is a very human one, with special embellishments added by the prevailing culture in the US, its home...

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DivisionSol ◴[] No.24122554[source]
How do I pay for Firefox directly? Donating to the foundation seems noble, but like other commentators have mentioned it all gets absorbed into the foundation or is part of a 'bonus product' bundle that (in my mind) overvalues a service I don't want (VPN, Pocket, whatever.)

I don't think Mozilla/Firefox is failing because no one will pay for it, but, because it won't take money for Firefox directly.

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dblohm7 ◴[] No.24122856[source]
It would also help MoCo funding simply if more people used Firefox.
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1. DivisionSol ◴[] No.24122953[source]
I’m just curious as to why. Bigger market share == bigger marketing/advertising share, specifically? Or something else?
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2. dblohm7 ◴[] No.24123021[source]
Two reasons, one primary and one secondary:

1. Mozilla's revenue from the Google search deal depends on users searching for things using Firefox. More searches through the Firefox search bar, more revenue for MoCo.

2. Marketshare == developer mindshare. Declining marketshare has created a positive feedback loop where devs (or their managers) become less concerned about supporting Firefox. This induces more web compat issues, which causes more people to switch away, cycle repeats.

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3. DivisionSol ◴[] No.24123117[source]
Sounds reasonable, thanks! Didn’t know of the Google search deal.
4. sp332 ◴[] No.24125118[source]
Big-money donors are more interested if they see that the project is making a big difference.
5. Silhouette ◴[] No.24125971[source]
It's a tough spot to be in, for sure.

Firefox used to have two major advantages, at least for me as a user rather than a developer: customisability and the respect for privacy. The former went under a bus with Quantum and has never recovered. The latter is still there, but the single biggest hole in it is the use of Google for search, so that's probably the first thing that many privacy-sensitive users are going to change.

I do still use Firefox as my primary browser, despite having reconsidered several times in recent years. However, as a dev I have all the others readily to hand, and I do find myself forced to use others because pages simply don't work in Firefox with noticeable frequency now. From the opposite angle, I also can't remember the last time a client specified Firefox compatibility for a new project. It's usually Chrome, iOS Safari if mobile is relevant, and maybe Edge in corporate settings now.

Unfortunately the vicious cycle of market share and compatibility has been established, and while I think we'll all end up worse off for it, I'm not sure there's much anyone can do about it at this point, at least not as long as most of the actual functionality in Firefox is (unsurprisingly) so similar to other browsers.