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Students are failing AP tests because the College Board can’t handle HEIC images

(www.theverge.com)
669 points danso | 1 comments | 20 May 20 19:36 UTC | HN request time: 0.201s | source
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jchw ◴[21 May 20 19:01 UTC] No.23263332[source]▶
OK, I honestly don’t blame them for not supporting HEIC yet. What I do blame them for is clearly not testing their system against the software and hardware students will be using. There would’ve been no problems at all if the system handled the problem and explained how to resolve it, but it sounds like it failed in a somewhat more silent fashion. Without question, they should be resolving this problem on their end.
replies(1): >>23264421 #
MikusR ◴[21 May 20 20:13 UTC] No.23264421[source]▶
They did not anticipate idiots renaming files to "convert" them.
replies(2): >>23266934 #>>23267953 #
1. jchw ◴[21 May 20 23:36 UTC] No.23266934[source]▶
I dunno how we can expect ordinary people to fully understand what’s going on and how to fix it without any guidance.