Students are failing AP tests because the College Board can’t handle HEIC images

Take two seconds to understand the situation before you comment. iOS automatically converts images to JPEG from HEIC if you use a standard input. College Board didn't, and then somehow either failed to do QA testing with iOS devices entirely, or did a poor job in not catching this huge bug. The failure here is definitely theirs.

This is not what happened, as per the article. The problem was with people who were downloading images from their phone to their desktop in HEIC format, then either failing to convert the images to JPEG, or complaining that the conversion process took too long.

>He Airdropped an iPhone image of his responses to his Mac and tried to convert it by renaming the HEIC file to PNG.

Everly Kai had the same problem with Computer Science A last week — she attempted to rename the file to JPEG and received the same email a few hours after submitting her test.

> Sean S. used OneDrive to port a photo to his Windows desktop from his iPhone, then attempted to convert the file with Windows Photo. Due to the photo’s size, the conversion took over five minutes.

The AP testing website has instructions for changing iPhone settings to the appropriate format and a user here confirms that their daughter was repeatedly informed of this matter before the AP test.

https://apcoronavirusupdates.collegeboard.org/students/takin...