Students are failing AP tests because the College Board can’t handle HEIC images

So you build a service that doesn’t properly validate or gracefully handle invalid file types and it’s my fault as the end user when I try to upload something and the system fails?

If you build a service that can’t support one of the most commonly used platforms in the world, that’s on you the developer, not me the user. This is software engineering 101 right here, and was completely avoidable on the part of the developers.

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So why should a student with an Apple product be punished for hostile moves Apple has made? What if the school issued the device the student took the test on? You're punishing the wrong party here.

And knowing that these big companies do stupid stuff around standards is part of building software. This isn't any different from the browser wars. It's completely unrealistic to expect developers to not have to deal with these kinds of issues.

I think the anger around Apple's hostility towards standards is valid, but completely out of scope for this kind of issue.

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> Sorry, Apple buyers, but you've purchased a device that flaunts standards, and you must expect it to cause problems.

Sounds like you're putting blame on the students in this situation.

It does gracefully handle invalid formats. The problem that students did not follow the directions provided on how to take pictures in an appropriate format. Instead they tried their own hacks, such as changing the file extension.

Another user here claims their daughter was informed repeatedly before the test that HEIC was not supported and given instructions on how to change their phone settings to ensure comparability. This is confirmed in the article:

> though it does link to the College Board’s website, which instructs students with iPhones to change their camera settings so that photos save as JPEGs rather than HEICs.

Editing your comments simply because you were shown your mistakes is ridiculous. Own up to your mistakes please.