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1134 points mtlynch | 1 comments | | HN request time: 0.202s | source
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pc ◴[] No.22937303[source]
Stripe cofounder here. The question raised ("Is Stripe collecting this data for advertising?") can be readily answered in the negative. This data has never been, would never be, and will never be sold/rented/etc. to advertisers.

Stripe.js collects this data only for fraud prevention -- it helps us detect bots who try to defraud businesses that use Stripe. (CAPTCHAs use similar techniques but result in more UI friction.) Stripe.js is part of the ML stack that helps us stop literally millions of fraudulent payments per day and techniques like this help us block fraud more effectively than almost anything else on the market. Businesses that use Stripe would lose a lot more money if it didn't exist. We see this directly: some businesses don't use Stripe.js and they are often suddenly and unpleasantly surprised when attacked by sophisticated fraud rings.

If you don't want to use Stripe.js, you definitely don't have to (or you can include it only on a minimal checkout page) -- it just depends how much PCI burden and fraud risk you'd like to take on.

We will immediately clarify the ToS language that makes this ambiguous. We'll also put up a clearer page about Stripe.js's fraud prevention.

(Updated to add: further down in this thread, fillskills writes[1]: "As someone who saw this first hand, Stripe’s fraud detection really works. Fraudulent transactions went down from ~2% to under 0.5% on hundreds of thousands of transactions per month. And it very likely saved our business at a very critical phase." This is what we're aiming for (and up against) with Stripe Radar and Stripe.js, and why we work on these technologies.)

[1] https://news.ycombinator.com/item?id=22938141

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beervirus ◴[] No.22937775[source]
How long is this data retained, and what does it actually include?

> This data has never been, would never be, and will never be sold/rented/etc. to advertisers.

Unless Stripe goes bankrupt, in which case it'll be liquidated along with all the other assets.

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dahart ◴[] No.22938882[source]
> Unless Stripe goes bankrupt

Yep. Also: sale, acquisition, merger, as well as government requests for data, and third party access. Speaking from experience selling a company, it’s difficult to plan for unknown eventualities, and even more difficult to keep any promises about what happens to data you have. The only effective way I know of to guarantee data you have doesn’t get shared is to delete it.

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techntoke ◴[] No.22941263[source]
If a company as big as Stripe hasn't already considered this and have to ask their legal team then they are playing dumb.
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1. dahart ◴[] No.22942407[source]
I honestly don't think it's that simple, and in fact I suspect it gets harder the bigger the company. They could have every intention, even a plan and an working implementation today to keep any data they collect out of the hands of a buyer or the government, and still have a very hard time ensuring it when the time comes. It does sound like @pc is actively committed to it though.

I don't think anyone's playing dumb. I am completely speculating, yet absolutely certain, that they have actually considered future scenarios for collected data, and I believe that there are legitimate reasons to still need to discuss this and other scenarios that come up with a legal team every time. If it's not clear why this can happen, it will become clear if/when you run a company.

It's true that not collecting any data is a foolproof way to guarantee it doesn't get into the wrong hands, but that's tying both arms behind your back in the online world, and it would mean in this case choosing to not train any fraud detecting neural networks. There could be an even bigger mob if Stripe knew how to prevent certain kinds of fraud and chose not to for ambiguous privacy reasons.