That said, we've seen a big spike in signups over the past few weeks. If any HN readers have integrated recently and have feedback, we're always eager to hear it. Feel free to email me at patrick@stripe.com and I'll route to the right team(s).
As always, thank you to the many HNers who are also active Stripe users!
Faster checkout. And improved trust (somehow).
I hear you folks acquired fast.co which seems to be a step in this direction. Entering card details on every site is problematic. Some customers are still worried about it and prefer to use PayPal. Indeed, when I offer both as an option, and make clear Stripe payments go via Stripe and we don't see details, about 80% of people choose to pay with PayPal.
Stripe Checkout, being on your platform and not our sites, seems to be a step in the right direction. I'd also like to see faster payments. My opinion: checkout takes too long. Sites making people create accounts, go through 4 pages and then enter card is bad.
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I think, honestly, integrating fast.co into Stripe and making it highly encouraged is the future. Go a step further and encourage sites to stop making users create accounts. SSO-style system, perhaps, but easy to integrate. Authentication is a pain for me as a customer on sites - I have too many accounts and it drains a lot of time combined. I really think your company has the power to make a difference to this problem.