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721 points hhs | 2 comments | | HN request time: 0.554s | source
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fbelzile ◴[] No.22890386[source]
I'm very happy with Stripe and for their success, but I plan on switching all my payments to go through PayPal again. I did some math and PayPal offers a better deal for Canadian businesses after Stripe bumps me off of their grandfathered conversion fees in a couple months.

I love the slick interface, but it's simply not worth the thousands per year I'll be saving with the switch.

For me the main selling point for any payment processor is the minimization of fees. Sure, the API's are nice, but I already use a payment gateway for that.

I'm a few clicks away from saving thousands. Am I missing anything?

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3pt14159 ◴[] No.22890527[source]
I've worked for FreshBooks and three other invoicing or payment related companies, and I have lots of friends that work at Shopify or run online stores.

Billing through PayPal is playing with fire. They can and do freeze accounts and it can take months to get the issue resolved. It will probably be fine, of course, but I've seen it happen and personally, if I were in a high margin business, I'd stick to Stripe. Especially if you run a company where other people make money on your platform like an Etsy or similar.

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1. classics2 ◴[] No.22895778[source]
PayPal is fine until it isn’t. They ban hammer people “for life” and tell them it cannot be appealed for cryptic and often inscrutable reasons they won’t elaborate on or even bother to speak to you about.
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2. GarrisonPrime ◴[] No.22898731[source]
I suspect they don’t talk about it or consider appeals at all, because they feel they have no need to bother with any sort of customer service. They are king of the hill, and always have millions of more users eager to sign up. There seems to be little reason for them to bother resolving any issues. Much easier for them to just ban the user and ignore them.