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721 points hhs | 1 comments | | HN request time: 0.352s | source
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fbelzile ◴[] No.22890386[source]
I'm very happy with Stripe and for their success, but I plan on switching all my payments to go through PayPal again. I did some math and PayPal offers a better deal for Canadian businesses after Stripe bumps me off of their grandfathered conversion fees in a couple months.

I love the slick interface, but it's simply not worth the thousands per year I'll be saving with the switch.

For me the main selling point for any payment processor is the minimization of fees. Sure, the API's are nice, but I already use a payment gateway for that.

I'm a few clicks away from saving thousands. Am I missing anything?

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1. kerkeslager ◴[] No.22893596[source]
From the user's perspective:

A few (maybe 5 or 6?) years back I suddenly stopped being able to add or withdraw money through PayPal, with a completely vague description. Multiple hours on support documents and attempting to contact support (which is a problem in itself) and the problem was not resolved. I wasn't that invested in buying what I was trying to buy, so I eventually gave up. I've tried again a few times over the years, with no success.

When I see PayPal on a site nowadays and either no other options or I don't trust them to process the card themselves, I just leave. If this is the sort of effect that could harm your business it may be worth it to pay for a payment processor that works for all your users.

I also have a $0.49 balance in PayPal which I can't withdraw. I don't care, but if it were a larger amount I probably would.