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721 points hhs | 2 comments | | HN request time: 0.41s | source
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pc ◴[] No.22890523[source]
Stripe cofounder here. This isn't really new -- it's an extension of our last round (https://www.cnbc.com/2019/09/19/fintech-start-up-stripe-notc...).

That said, we've seen a big spike in signups over the past few weeks. If any HN readers have integrated recently and have feedback, we're always eager to hear it. Feel free to email me at patrick@stripe.com and I'll route to the right team(s).

As always, thank you to the many HNers who are also active Stripe users!

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gen220 ◴[] No.22892061[source]
In the last few months, I put together a tiny static website for my SO to sell her photographs to clients, and I budgeted a lot of time for integrating a payments solution. Like many others will say, I was pleasantly surprised how little time the integration step took.

I used the "beta" react hooks integration, and the UX of getting it all set up was basically flawless. I found the documentation (especially the quickstarts/tutorials) to be incredibly helpful.

Four pieces of constructive feedback:

- There seemed to be 3 or so quickstarts/tutorials for the same developer flow, at varying levels of detail (good), but they all had similar names and were difficult to distinguish from each other. My impression was that they were built on top of each other (i.e. one was X years old, another one X-2, etc.), but the old ones weren't removed? Unsure.

- I found the API documentation to be very good on big screens, but relatively painful on smaller screens.

- On my personal laptop (an older thinkpad), scrolling through the docs was unresponsive at times. In general, I'm a fan of the "everything-on-one-page" approach, because it makes grepping the docs easier. But I think that the quantity of dynamic elements in the API interferes with this approach :/

- I don't appreciate applications that hijack ctrl+f. I appreciate that you can double click to get native browser search, and that this is explained in the modal, but I really wonder if this helps people navigate more efficiently. I appreciate that the work that's gone into this feature must be very impressive, but I'd prefer a search bar with a different hotkey than ctrl+f. Might be worth AB testing.

Ending on a note of praise, the dashboard experience is incredible. Huge kudos on how far it's come, and how easy it is for nontechnical people to use and discover.

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mikeappell ◴[] No.22892541[source]
> - There seemed to be 3 or so quickstarts/tutorials for the same developer flow, at varying levels of detail (good), but they all had similar names and were difficult to distinguish from each other. My impression was that they were built on top of each other (i.e. one was X years old, another one X-2, etc.), but the old ones weren't removed? Unsure.

Second this. Stripe's documentation is generally great, but when looking for recipes/tutorials you run into a lot of seemingly duplicative content which makes it confusing to figure out which is right for you. I had this issue trying to create Connected Payments, specifically.

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1. pc ◴[] No.22893454[source]
We just revamped our Connect docs... would love to hear any thoughts you have on the revised version. (Feel free to email me directly -- patrick@stripe.com -- and I'll forward your thoughts to the team.)
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2. mikeappell ◴[] No.22937998[source]
Oh hey, just saw your response =)

Not something I'm likely to be looking at in the nearish future, but the next time I need to do some refactoring/rolling out a new Stripe feature, I'll definitely drop you a line with my thoughts. Thanks for the heads up!