"This is digital migration in a very compressed period of time, for both businesses and customers," Collison adds. "My mom recently asked me if I'd heard of 'this Instacart thing.' Yeah mom, I have."
"This is digital migration in a very compressed period of time, for both businesses and customers," Collison adds. "My mom recently asked me if I'd heard of 'this Instacart thing.' Yeah mom, I have."
Stripe is one of the “good” tech companies in this respect by helping to level the playing field for smaller businesses, but it’s not going to be enough.
There's no benefit to having a small business that provides inferior products or inferior service relative to a large company.
I buy from small companies all the time and many of those that I do will likely survive because they provide better goods and services than any large company.
I guess you could say I’m privileged to be able to value more diverse offerings over the absolute lowest prices, but culture suffers when all you have are same 5 retailers and 20 restaurant chains in every town.
Also, economies of scale put small businesses at a disadvantage, even if their product isn’t inferior.