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796 points _Microft | 1 comments | | HN request time: 0.001s | source
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t0mas88 ◴[] No.22736717[source]
The whole torrent of grey area, just over the line and outright shady behavior at Zoom is a problem in itself even if all the separate instances in isolation aren't grounds to stop using them. Their responses to security issues and today's revelation of misleading marketing on E2E encryption make it clear they're not just making isolated mistakes. Shady is at the core of how they operate, this is an indication that Zoom has a company culture of accepting borderline behavior. Otherwise it wouldn't be so widespread.

As a customer this is a reason for me to stop using Zoom. Not in the last place because I'm quite sure we're only seeing the public tip of the iceberg of all the unacceptable things happening within Zoom.

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capableweb ◴[] No.22736799[source]
Unfortunately, the current system and people in power seems to not give a damn about security and shady behavior, as long as the thing they are using is working and working well. Zoom is an example of very useful and performant software with shady company behind it, that's why people will continue using it.

Same with Uber, Google and bunch of other companies. It doesn't matter what they do, as their product is helping people enough for people to look past the terrible things.

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Fiahil ◴[] No.22736841[source]
Enterprise customer DO give a damn about security. They can be slow to react, but rules are also there for a very long time. If Zoom doesn't want to loose most of their marketshare in favor of WebEx, they should probably address these issues.
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neuronic ◴[] No.22739109[source]
This is hilariously wrong. I brought up Zoom issues at our enterprise client - no one gives a shit (this is in Germany, so rather privacy focused). As a consultant I felt a need to bring the issues up, backed with sources of course.

So why does no one care? Because Zoom UI/UX apparently works 100x better than most other solutions. People dont even REACT when I mentions Jitsi or just using the Teams solution that every Microsoft customer has anyways.

The enterprise I was talking about is using a mix of Microsoft Teams and Zoom. Our team started with Teams, now we are using Zoom because I don't even know. Others also move from Teams to Zoom.

I bring this up to lots of people and the response is rolling eyes and "shut the fuck up" in business euphemisms. Zoom is viral now and privacy has no say in its success.

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president ◴[] No.22739960[source]
Could also be an issue of pricing. I wouldn't be surprised if Zoom is cheaper than MS. Maybe someone with knowledge on the sourcing side could comment on that.
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1. neuronic ◴[] No.22746613{3}[source]
Sorry, I wasn't clear enough. The enterprise already has a Teams license which is part of an Office/Microsoft deal that they will of course continue to have.

So Teams is there, will stay there and it works well but people are still moving to Zoom anyways.