> Zoom has been criticized for its data collection practices,[45] which include its collection and storage of "the content contained in cloud recordings, and instant messages, files, whiteboards" as well as its enabling employers to monitor workers remotely;[46][47] the Electronic Frontier Foundation warned that administrators can join any call at any time "without in-the-moment consent or warning for the attendees of the call."[48] The Ministry of Defence of the U.K. banned its use.[49][50] During signup for a Zoom free account, Zoom requires users to permit it to identify users with their personal information on Google and also offers to permanently delete their Google contacts.
Widespread use of Zoom for online education during the novel coronavirus pandemic increased concerns regarding students' data privacy and, in particular, their personally identifiable information.[17] According to the FBI, students’ IP addresses, browsing history, academic progress, and biometric data may be at risk during the use of similar online learning services.[17] Privacy experts are also concerned that the use of Zoom by schools and universities may raise issues regarding unauthorized surveillance of students and possible violations of students’ rights under the Family Educational Rights and Privacy Act (FERPA)
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