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1597 points seapunk | 2 comments | | HN request time: 0s | source
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say_it_as_it_is ◴[] No.22703336[source]
One major problem for Zoom is that it cannot merely focus on its core video conferencing competency while achieving the growth objectives of a publicly traded company. A high-quality video conferencing platform is hard to replicate until it isn't. The amount of talent and energy being spent right now on video conferencing, as a result of remote work, is going to amount to commoditization of high-quality video conferencing. Zoom has maybe another 12 months of juice left. As a result, it's advancing into new categories and will compete with customers very soon.

I'd be very cautious about sharing information with Zoom. You may be showing it where to fish.

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dimal ◴[] No.22705509[source]
In 12 months, it won't matter if there are 10 other products offering a comparable service. Companies won't want to pay the cost of switching for something that's "just as good". It has to be 10x better to justify the switch. Consumers won't switch because everyone else will have Zoom. A videoconferencing app is only useful if both parties have it installed.
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1. aliceryhl ◴[] No.22707279[source]
One of the things that are special about the video conferencing is how easy it is to switch compared to many other industries. You wont need a factor ten here.
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2. quantified ◴[] No.22707914[source]
Concur. Past employer switched out Zoom for other tech. The demand to switch conferencing provider was easy. The other tech was painful to use and much-complained about until everyone was told to shut up about it. So, "videoconferencing that doesn't suck" is still the barrier to entry.