Zoom needs to clean up its privacy act

One major problem for Zoom is that it cannot merely focus on its core video conferencing competency while achieving the growth objectives of a publicly traded company. A high-quality video conferencing platform is hard to replicate until it isn't. The amount of talent and energy being spent right now on video conferencing, as a result of remote work, is going to amount to commoditization of high-quality video conferencing. Zoom has maybe another 12 months of juice left. As a result, it's advancing into new categories and will compete with customers very soon.

I'd be very cautious about sharing information with Zoom. You may be showing it where to fish.

How hard can it possibly be to replicate? Zoom walked into a market packed with established players and now they own the whole thing. That suggests the barriers to entry aren't so great.

Own the whole thing? While I used zoom at my last job, I don't at my current one.

What does zoom do that something like Google Hangouts or Slack doesn't?