Zoom needs to clean up its privacy act

I have a need for Zoom, virus or no, but the point of the article is why I don't give them money. Give them money, while the company is apparently still going to worry about milking advertising dollars out of me? That's just going to be a strong "no". As the final paragraph of TFA says, either charge more or give away less for free. But if you're selling me out to advertisers after I've given you money, then you're one of "those" companies that I avoid if at all possible. Because they're skeezy. You don't want to appear skeezy, do you, Zoom?

So for now Skype and MS Teams works fine, or at least fine enough that I don't bother with Zoom. Which brings me to a side question: what is the value proposition for Zoom? What does their product do so much better than the others that I'd put up with this shit? Why am I hearing the hell out of it lately? Outstanding PR department?

EDIT: thanks for your answers to “why use it, then?” Because “it just works” seems to be the summary, which hoo boy, one cannot say about a lot of the competition.

> What does their product do so much better than the others that I'd put up with this shit?

I'll share my perspective as an academic. Many of us have adopted Zoom, practically overnight, for our teaching, for one-on-one meetings with students, and even for conferences [1].

The answer is: It just works. It's easy. It does what we want it to, with a minimum of fuss.

As someone who now has a whole bunch of unanticipated shit to deal with, this is one less thing to worry about.

I definitely share your objection in principle. If this situation continues long into the future (a terrifying thought), then perhaps I'll revisit my choice of software. But in the short term, to be honest, I don't much care.

[1] https://www.daniellitt.com/agonize/

Really trying to figure out a response that isnt flip - but if you give up your principals when something is difficult, why have them at all?

If you are going to require students/employees to use a tool like Zoom (and choosing it for lectures is definitely making it a requirement) then you are obligated to, at the very least, seek informed consent from students/staff as to what privacy they are giving up. And if someone doesn't consent (voluntarily), you have to seek alternatives and mitigations.

If you're a Comp Sci or Engineering prof you really have an obligation to try harder. You have the capability to explain mitigation techniques (virtual machines, sandboxing, using temporary email addresses, VPNs).

Longer term I think we will see a host of Zoom competitors, because really there is nothing special in the client. Hangouts in particular could easily eclipse it with some work.

Also, I think the grid of faces approach is just awful. Many people have been working on VR meeting systems which have significant advantages for multiperson communication (i.e. discussion vs broadcast). Lecture/theatre VTC (which provides an aggregated feedback signal to the presenter) is completely unmet by Zoom. So once we're past the hump the field will broaden, and at that point the privacy requirements have to be enforced rigourously.

> Longer term I think we will see a host of Zoom competitors, because really there is nothing special in the client. Hangouts in particular could easily eclipse it with some work.

Then why hasn't it, despite far more work and funding than Zoom, for over a decade? This is a "I could have invented Facebook" comment. Things are harder than you suggest.