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Zoom needs to clean up its privacy act

(blogs.harvard.edu)
1597 points seapunk | 1 comments | 27 Mar 20 14:18 UTC | HN request time: 0.207s | source
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say_it_as_it_is ◴[27 Mar 20 15:00 UTC] No.22703336[source]▶
One major problem for Zoom is that it cannot merely focus on its core video conferencing competency while achieving the growth objectives of a publicly traded company. A high-quality video conferencing platform is hard to replicate until it isn't. The amount of talent and energy being spent right now on video conferencing, as a result of remote work, is going to amount to commoditization of high-quality video conferencing. Zoom has maybe another 12 months of juice left. As a result, it's advancing into new categories and will compete with customers very soon.

I'd be very cautious about sharing information with Zoom. You may be showing it where to fish.

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thedance ◴[27 Mar 20 16:04 UTC] No.22704066[source]▶
How hard can it possibly be to replicate? Zoom walked into a market packed with established players and now they own the whole thing. That suggests the barriers to entry aren't so great.
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1. ShakataGaNai ◴[27 Mar 20 17:43 UTC] No.22704998[source]▶
I think the "high-quality video conferencing" is the "hard to replicate" portion. I've used a lot of different conferencing platform and consistently zoom has been: Relatively easy to use, high quality, reliable.

Those last two portions are super critical. No one wants to spend the first 10 minutes of their meeting fighting with their conferencing technology. Also no one wants to sound like robots.

With COVID19 and a ton more people working remote, will there be more competition coming into the space? Sure. But it will take them a lot of work, I'd think, to at least meet Zoom's quality and reliability... and do it either so much better or for so much cheaper to warrant change.