One major problem for Zoom is that it cannot merely focus on its core video conferencing competency while achieving the growth objectives of a publicly traded company. A high-quality video conferencing platform is hard to replicate until it isn't. The amount of talent and energy being spent right now on video conferencing, as a result of remote work, is going to amount to commoditization of high-quality video conferencing. Zoom has maybe another 12 months of juice left. As a result, it's advancing into new categories and will compete with customers very soon.
I'd be very cautious about sharing information with Zoom. You may be showing it where to fish.
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