Zoom needs to clean up its privacy act

I get that privacy is important but this company has become a household name over night. My mom literally just installed Zoom because her friends were talking about it (eyeroll). The company has obviously helped the global economy work remotely and keep productivity moving over the past few months. First, thank you to Zoom for making a great product and continue to work under ridiculous load. Secondly, I agree that privacy is an issue but can we tone it down a bit considering the global situation at stake.

What am I missing? I'm asking humbly. Because it seems like we are complaining about the food at a homeless shelter?

1. Paid service 2. Privacy is important.

> I agree that privacy is an issue but can we tone it down a bit considering the global situation at stake.

It seems to me that this is the best possible time to make some noise about Zoom's privacy problems. What better time for that could there be than during a period of mass adoption? What better opportunity to shame a company into compliance than during a global pandemic when the responsibilities of companies to the community is being emphasized?

You might have a point if castigating Zoom for spying on users somehow facilitated the spread of corona, but it doesn't.

At what time would it be acceptable to critique Zoom's surveillance practices, in your view? We're not allowed to complain when a useful tool also spies on us?

Not criticizing the timing. Criticizing the tone. My rule in life is politely ask first, if no response then by all means, bring the wrath. Does anyone know if they've ignored the concern?

Everybody assumes every company is a villain these days. Maybe this was an overlooking and they'll happily fix? Anybody ever think of that?

> Does anyone know if they've ignored the concern?

Well yes, an example is their reaction on their Zero Day:

https://medium.com/bugbountywriteup/zoom-zero-day-4-million-...

> Ultimately, Zoom failed at quickly confirming that the reported vulnerability actually existed and they failed at having a fix to the issue delivered to customers in a timely manner. An organization of this profile and with such a large user base should have been more proactive in protecting their users from attack.