1. "Date Read" UX is terrible:
My family was recently shocked to discover that adding a book as read and rating it doesn't automatically set the read date. I don't think it needs to do so, but these people are computer-literate and have entered > 1,000 books a piece. And they didn't know how it works. That suggests poor UX.
As someone who DID know this and and always manually add Date Read...here's how to do it on desktop: hover over the shelf dropdown until a little popup appears above, move up to that popup without it vanishing, and click "Write a review", which secretly means "write a review or enter date read."
2. It's slow.
Loading just the html of the front page is > 3 seconds. Loading My Books is > 5 seconds. Again, this is JUST the html, excluding no js, css, and images.
3. Nav is bad
This combines poorly with the site speed. One thing I do most frequently is to look at my most recently read books:
- Go to goodreads.com (3+ seconds)
- Click "My Books" (5+ seconds)
- Click "Read" (It defaults to books read and on your to-read list all mixed together.)
- Sort the list by Date Finished (5+ seconds)
- Re-sort the list by Date Finished because it did ascending the first time. (5+ seconds)
(Obviously, I could just bookmark that page with the desired params, but if I'm bookmarking to avoid having to use your site navigation, that's a UX issue.)
4. The recommendation engine is bad.
Various people have mentioned this. I will grant that recommendations are hard. But basically, don't use the recommendations. Use the lists manually built by users. (But note that on most lists the top spots will be pointless recommendations that you read Harry Potter. Gee, never heard of THAT book before, thanks!)
5. Lists aren't super-accessible
As I mentioned, the lists are much more useful than the recommendation engine. They're under Browse->Lists.
There's a search at the top of every single page. It searches books and authors. Not lists.
If you're in the lists section, it...still won't search lists. There's a tiny search box on the lists page for this.
6. Search Breaks Middle-Click
When I search a book, it populates the results without me having to click through to the results page. If I want to open those results in a new tab, though...nope! It'll just re-open the current page in a new tab.
7. Their export tool doesn't work right.
This is a minor quibble--it's VERY nice that they let you export your data at all--but I recently discovered that a lot (most?) of rows in the export are missing the Date Read field even if you entered them. Not all though. I don't know what the pattern is, but it's annoying.
Basically, I think Goodreads has approximately one engineer, whose job is to do some tweaks for the marketing team as needed (they renamed Giveaways recently-ish). There's clearly no designer, as UX has been essentially touched in the 12 years since I joined.
It doesn't need a sweeping redesign, but there are obvious UX tweaks they could have made at any point in the past decade and instead didn't. And some performance work, please!
