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256 points reubensutton | 1 comments | | HN request time: 0.768s | source
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_vrmm ◴[] No.21627000[source]
I know this opinion is not popular but I'm so happy everytime I see bad news for Uber and all these companies that only exist thanks to basically exploiting THEIR workers.

Private transporting is not sustainable and it is not something that has to be affordable for everyone, even less by lowering workers wages or playing with the tariffs by demand. Taxi regulations gives us passengers safety and fair prices. There are taxi apps that work exactly like Uber's like 'Free-now' where you can see your trip, its aproximate cost, the driver's rating...

We have to promote governments that support affordable and good quality public transport, even though I love driving alone in my car.

I hope Deliveroo, Glovo and other companies are also punished for their labour rights abuses. Make sure your delivery guy is payed fairly or either go to the restaurant yourself.

So many years of labour rights fights being attacked by these startups that do not invent anything but base their business model on lower wages.

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xorcist ◴[] No.21627230[source]
> you can see your trip, its aproximate cost, the driver's rating

Here's the thing: I don't want to rate my driver. I want to be able to rely on a third party that all available drivers are punctual and competent. It is not a choice I want to make.

Too much responsibility is already dumped on consumers under the guise of choice. Quality control of services I utilize is something I expect to pay for.

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Terretta ◴[] No.21627526[source]
> I don’t want to rate my driver. I want to be able to rely on a third party...

You sure can’t rely on the Uber, Lyft, Juno ratings. It’s 5 stars or bust. The social pressure on 5 stars is enormous.

Netflix moved to thumbs up, thumbs down. YouTube did the same, after showing a graph of the 5s and 1s:

https://techcrunch.com/2009/09/22/youtube-comes-to-a-5-star-...

I relentlessly give an average delivery or ride 3 stars, but feel bad every time. When the ride is quite good, 4 stars, and exceptional, 5 stars. Exceptional is the exception.

Three stars doesn’t make you a bad rider or a bad driver, just average. If it’s not the bulk of the ratings you give, you’re an unreliable rater and not helping the ratings anyway.

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1. CaptainZapp ◴[] No.21628207[source]
That's exactly what bugs me so much about Trip Advisor ratings. Even then, when they still had some utility.

When you have a 5* scale for rating a restaurant my description would be:

  *      A disaster level lousy place
  **     Sub par. Probably wouldn't visit again
  ***    Quite OK. Probably not my fave anytime soon, but 
         fine
  ****   Above average. Excellent food, service and 
         atmosphere
  *****  An out of this world dining experience. Perfect in 
         every aspect
I realise that there is a certain amount of relativity and subjectivity and that a 5* Trip Advisor review is not necessarily equal to three stars by Guide Michelin.

But it should mean something and when most restaurants have something between 4 and 5 stars (Let alone that the #1 rated restaurant in London was one, which didn't exist[1]) the value of such ratings become very questionable.

You can see the exact same with Airbnb ratings where 4 -, or 5 star does not mean that you will have a great experience.

[1] https://en.wikipedia.org/wiki/The_Shed_at_Dulwich