Information operations directed at Hong Kong

On top of blocking thousands of websites (which includes Facebook, Google, Twitter) China's government employs thousands of government employees just to purge even the most mild criticism of the CCP on Weibo [1]. They also employ tens of thousands to export their propaganda overseas, using sock puppet accounts to push their worldview[2]. And their worldview is fiercely anti-democratic.

The Internet cannot remain free if we allow governments to use their power to control narratives and suppress the truth. US-based Social media companies are not ideal judges, but at least they publish their methodology and allow public criticism of their platforms.

[1] https://en.wikipedia.org/wiki/Sina_Weibo#Censorship [2] https://en.wikipedia.org/wiki/50_Cent_Party

But by no means does it follow that a commenter behaving that way must be a sockpuppet, astroturfer, shill, spy, foreign agent, etc. That's where the second guideline comes in: the one that asks users not to insinuate these things in HN threads, but rather to email us at hn@ycombinator.com so we can look for actual evidence. Accusing others without evidence is a serious breach of the rules, and a personal attack. When people do that, we ask them to stop as well. Example, from the same thread: https://news.ycombinator.com/item?id=20727420.

Does that mean that abuse doesn't exist, or that we don't take it seriously? No—it does and we do. But the way we take it seriously is by looking for evidence. So far, such evidence as we've found on HN nearly always indicates that the commenter is legit—they just hold a view that some other commenters find so wrong that they can't believe it's sincere. (Corporate astroturfing is a different can of worms, btw, and I'm not talking about that here.)

Here's the most remarkable case we've seen of a mass influx of new accounts angrily defending "pro-China" views: https://news.ycombinator.com/item?id=20236444. Most users who are inclined to perceive astroturfing would have declared this an obvious case of manipulation. The only reason we didn't get an inundation of such accusations is that the wave of new accounts only showed up a day or two later, after most readers had stopped looking at the thread. But even this case, when we followed up on the evidence, turned out to be something quite different. I emailed every one of those commenters who had left an email address in their profile, and many responded. It turned out that the study under discussion had gone viral in China, someone had posted a link to the HN thread to the Chinese Quora-equivalent, and the new accounts were people who had found their way to HN from there and created accounts to speak their minds. I also posted in the thread asking the new accounts to explain how they'd come to HN, and several replied with the same story. Does that prove they weren't communist agents? No, nothing would prove that. But the null hypothesis—that people hold their views sincerely—was amply supported by the evidence. This was an extreme case, but over and over, the story we see is like that. Ornate machinations add zero explanatory power, but invoking them poisons the community; therefore we ask users not to invoke them.

Most people hold the views that they do because of their background. HN is a large, international community, orders of magnitude larger than your or my circle of acquaintances. What are the odds that in a group this large, quite a few people will have different backgrounds than you or I, and thus hold different views? The odds are basically 1. That means you're going to hear some "pro-China" views here, because there are users whose background connects them to China—by birthplace, family, education, work history, you name it—in ways that HN's Western audience mostly doesn't share.

Because this is happening, we have to decide what kind of community HN should be. Should we ban accounts, or allow them to be persecuted, for "pro-X" views where X is outside, say, a standard deviation of what most people here take for granted? Or do we want to be a pluralistic community that is strong enough to hold space for such views, and such people, even when most of us disagree? It's unclear which way HN is going to go about this—sctb and I can't control HN, only try to persuade—but I know that I'm only interested in participating in the latter. The other way leads to a community in which it's ok to smear others (such as a nation or ethnicity) and have mob attacks on innocent individuals: see https://news.ycombinator.com/item?id=19403358 for one example that turned out ok; unfortunately there have been others which didn't, and users have been run out of town. I don't believe anyone here wants those things, but the tragedy of the commons will take us there if we don't all consciously resist it.

https://news.ycombinator.com/newsguidelines.html

We must acknowledge that HN carries a substantial degree of influence, and consider how to responsibly wield that influence. The readers here are a lucractive demographic - generally we are an educated, wealthy, and politically engaged group. As propaganda becomes more sophisticated, it's likely - if not inevitable - that it will target us. It's the responsibility of the moderators of our online spaces to protect us from propaganda, else Hacker News is used as a weapon, to ill or to good - a possibility that you must be aware of.

Distinguishing between propaganda and genuinely held positions is difficult, and approaches impossible as propaganda technology becomes more sophisticated. For this reason, I think it's reasonable to suggest that certain viewpoints are simply not welcome on Hacker News. There are some easy examples: racist or sexist views being one of them. I presume that someone expressing racist viewpoints, no matter how eloquently stated, is not welcome to do so on Hacker News. Then there are more difficult problems, which stem from a complex web of related judgements. To address these, I suggest reflecting on your own moral principles, and considering what ideals are worth protecting in the face of propaganda. In the case of Hong Kong, the ideals at risk here are the right to self governance. And there's little question that the alternative Hong Kong faces would be tragic - China is demonstrably a country with little freedoms afforded to its people and large-scale human rights violations being carried out all the time. The demonstrators in Hong Kong will not be let off easy for the risks they're taking, should they fail.

In short: like it or not, HN is a tool which will be wielded by oppressors, and will likely be an effective tool at that. Identifying oppressors is difficult but identifying the values of oppressors is easier.

Also worth note: HN is inextricably linked to YC, which has financial investments in China. If you don't want to be views as having a pro-China bias, you need to put in extra work to remove the foot from your mouth.

While I'm generally an admirer of dang and sctb, a variation of this is my criticism, as well:

They tend to overemphasize "manners", while being blind to anti-social and trollish behaviour.

It's fine to chide me for blowing off steam, I shouldn't do that. But when it is because "the other guy" has behaved and "discussed" very dishonestly, I don't think he should get a pass.

At least the whole sub-thread should be deleted, but usually my (wrong, but still rather slight) reaction (like "I find your way of responding dishonest" – not even "I find you dishonest", mind you) is deleted and the dreck that I was subjected to remains.

Because he did not use the words "asshole" or "dishonest" and rather cleverly expressed the same in a "clean" way.

It just incentivises commenters to get more sneaky, back-handed and dog-whistly. And that is already destroying this community, I feel.