The mob mentality in these comments is overwhelming sometimes.
Too many people are just piling on without examining themselves and their own work.
So yes, we all make mistakes, and we should fix them promptly and correctly. Zoom did neither, and then put out that nonsense PR blog.
There's no way I will trust that company again after how they handled this.
Give them some time and I think they will fix this and fix the issues that caused them to not catch this the first time and fix it as quickly as we would all like.
I am pretty confident they won’t, because they’ve said they consider these to be features and intend to keep it that way. If they backpedal now it won’t be because they’ve realised how user-hostile this is, but because they’ve gotten so much bad press.