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Stripe Chargeback Protection

(stripe.com)
341 points shedside | 1 comments | 03 Jun 19 11:19 UTC | HN request time: 0s | source
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tarsinge ◴[03 Jun 19 22:18 UTC] No.20089526[source]▶
In France to my knowledge we don’t have a right to chargebacks, the only case when we can be reimbursed is when a fraudulent use of our card is made and we then declare a credit card number theft and the card is blocked. How is the situation in other European countries?
replies(1): >>20089779 #
1. bjonathan ◴[03 Jun 19 22:49 UTC] No.20089779[source]▶
I run an ecommerce website in France, and I use Stripe (french account), and I get a couple of chargebacks per year. Usually, it's the customer who gets his CC stolen, blocks it and declares all the transactions in the timeframe as fraudulent.

FWIW, I have had 10 chargebacks and lost the dispute for each of them even with the delivery address matching the CC name and the proof of delivery... But I will pass on this protection, the price is way too high for us.