I want to love Stripe, and I do wish them well, but I've gotten such weird feelings about some of their offerings.
On HN and other parts of the internet, representatives go out of their way to make themselves seem available if you have an issue, or have a problem. But when you finally do reach out, I haven't found them to be as receptive as they otherwise portray themselves to be.
Maybe it's miscommunication internally, or maybe it's employees not being well-equipped. But when you send a thoughtful, well-written message and don't hear anything back, it makes you wonder if it's just lip service.
Whatever it is, good on them for hitting such a great milestone. I know I'll never hit $20B in anything except in Zimbabwean dollars.
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