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757 points shak77 | 21 comments | | HN request time: 0.774s | source | bottom
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blauditore ◴[] No.15932880[source]
Many people seem to be shocked because Mozilla installed an add-on automatically. In my opinion, it doesn't really matter since the code is coming from Mozilla - they're building the whole browser, so they could introduce functionality anywhere. If someone distrusts their add-ons, why trust their browser at all?

The main question is what behavior is being introduced. I haven't researched deeply, but apparently the add-on does nothing until the user opts-in on studies.

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vorpalhex ◴[] No.15933001[source]
This is being added to the browser, outside the realm of security updates, through what is supposed to be a UX improvement program, for commercial purposes. It's written by a commercial company that produces advertisement content. It's not clear this code is audited.

Sorry, but I'm uninstalling firefox. They have broken the basic trust I have in them as a user to not push arbitrary code to my machine against my interests.

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Ajedi32 ◴[] No.15933285[source]
> It's written by a commercial company that produces advertisement content. It's not clear this code is audited.

Do you have any evidence of this?

Assuming their normal processes for SHIELD studies were followed, a _lot_ of different people have to review the plugin before it gets approved: https://wiki.mozilla.org/Firefox/Shield/Shield_Studies#Who_A...

Edit: Also, the contributors list on the plugin's GitHub repo lists exclusively Mozilla employees: https://github.com/gregglind/addon-wr/graphs/contributors

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1. gorbachev ◴[] No.15933664[source]
Unfortunately the most important person involved didn't get to review the plugin before it was installed on my computer. Me.
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2. ubernostrum ◴[] No.15936453[source]
OK, I have to rant a bit on this.

I worked at Mozilla for about four years (2011-2015), on MDN. It's built as a wiki, with wiki features open to everyone. The code is all open source and on GitHub. Its issues and tasks and roadmap are tracked in a public bug tracker. We operated in a public IRC channel. We didn't have to do that. We could have just built something targeted to only be used by the technical writing staff at Mozilla, and never bothered to open it up or make the code available or make it transparent about who wrote articles and when. In fact, it's much more work to do all the things we did (and not just in terms of implementing features, but also in terms of dealing with spammers and trolls and other malicious people who wouldn't have had access in a less open system), but we did it anyway because Mozilla is a radically open and transparent organization. But... in four years, not many people from outside Mozilla ever joined in and got involved with actually contributing (either code or articles or edits to articles or housekeeping or suggesting/arguing for ideas of how to improve MDN).

And I've been doing open source for much longer than that, and I see exactly the same pattern: a handful of folks do all that work, and go to the trouble of being open and transparent and providing ways for people to see what's going on and get involved... but people don't.

And then those same people willingly install the software and use it every single day, and complain that they were never consulted, or never got a chance to review, or never got to provide input. You had chances to look at the source code, to see what was being checked in, to read the referenced Bugzilla bugs on commits, to leave comments on them, to submit alternative ideas. You didn't. You did install Firefox, though (assuming your claim is correct that this was installed on your computer). By installing the software while not participating in the process, you absolutely gave your "review" of it, and your "review" was "just make a browser for me for free and don't bug me about how".

Now, if you want to be involved, go start watching Bugzilla and the Mozilla project wiki pages, and CC yourself on stuff and join mailing lists. Because it's Mozilla. You can do that. If you don't want to do that, or you don't think it's worth your time to do that, then don't do it. But don't then come charging onto HN to complain that nobody consulted you. People practically got on their hands and knees and begged you to join in the process of making Firefox and other open source software, and you decided not to.

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3. WCityMike ◴[] No.15936688[source]
You want to point us towards where ... on Bugzilla and the Mozilla project wiki pages and the source code and all the other things you mentioned ... this addon was discussed?
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4. gorbachev ◴[] No.15937342[source]
I think you misunderstood. I don't want to review the damn source code. I don't have time to do that. I am pretty sure the Mozilla developers are all better developers than I am as well, so my contributions there would be a complete waste of time.

However, when you decided that the source code I could review would be installed on my computer without my consent, then I do object. It's my computer. It runs things that I choose to run on it, not things your marketing/sales department thinks my computer should run.

Additionally I find your rant about "open source is for all of us to contribute and if you don't shut the fuck up" wholly ridiculous.

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5. ubernostrum ◴[] No.15937349{3}[source]
Firefox is open source. Someone had to have committed code to make this happen, which you can use to go dig up the history if you want to.

But you're not going to do that. Which is your right; it's just hard to complain about not being consulted/not getting to review/etc. when you're talking about a piece of open-source software with public repositories and trackers. Anyone on earth is allowed to see what's going on in there.

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6. ubernostrum ◴[] No.15937656{3}[source]
You chose to install Firefox, and you chose not to participate in the process that creates it. What happened next was not "without your consent". What happened absolutely had your consent. You consented by deciding that the whole messy process of producing the software was going to be someone else's problem, and you just wanted the sausage without having to see or take part in how it got made. You consented by delegating to the people who actually did the hard work of making and shipping the software.

If you now decide you don't want to run that software anymore, that's perfectly fine and is your choice to make. But arguing that you didn't have an opportunity to know what was going on or review code before it landed on your computer, when you installed Firefox by your own choice, when you decided not to take advantage of the radically transparent and open way it's built, is just not going to fly. You had a million and one opportunities to "review" the code you were going to download and run. You just chose to do other things instead. You seem to regret that, but you also seem not to have learned any lesson from it.

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7. ◴[] No.15937816{4}[source]
8. yborg ◴[] No.15937873{4}[source]
You speak as if this browser is used solely by elite software developers. Mozilla markets this is as a browser for the common man, indeed, the common man concerned about privacy. These people have no ability to review source code to see if a new release has inserted some stupid theatricals that the user has no interest in, merely because these users, in good faith, thought they were helping collect usage data to improve this browser.

This has nothing to do with open source development at Mozilla or anywhere else, it has to do with what Mozilla the organization portrays itself as. If Facebook had pulled something like this, well, I don't think anybody would have been surprised. For Mozilla, I think it's inexcusable, and after the major marketing push on Quantum as 'Chrome without spying!' it's an amazing own goal. I really want Firefox to succeed, and marketing retards at Mozilla are going to sink the whole thing by garnering exactly the kind of publicity they don't need.

9. wux ◴[] No.15938321{4}[source]
Actually, according to comments on one of the Bugzilla reports about this issue (#1424977), the original bug implementing the feature is:

https://bugzilla.mozilla.org/show_bug.cgi?id=1423003

As you'll see, this bug is marked as private (at least as of writing this comment). So, as a matter of fact, it does not appear that even the most diligent user had the option of reviewing what's going on. So far, it has not even been disclosed who among the Firefox peers signed off on this change; that information appears to be private as well.

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10. btrask ◴[] No.15938509[source]
As someone who could contribute technically to Firefox but doesn't, let me add my perspective.

First of all, Firefox is a huge and complex project notorious for its legacy code and architecture. It's not a project that I would find pleasant to work on without getting paid. The only reason I might start working on it for free was if I wanted a job at Mozilla.

Second, it seems to me (as an outsider) that the biggest problem with Mozilla is its management. Any work I contribute to the browser will just be a feather in their cap, and they will still be making bad decisions that I can't meaningfully push back on. The solution for me then would be to fork the whole browser (which has already been done multiple times). However now I'm no longer working with Mozilla, I'm basically fighting them. Without paid, experienced engineers familiar with the Firefox codebase (or a PR budget), there's no reason to believe those forks can "win."

Third, Firefox is just so large that I could spend my whole life and have a negligible impact.

Fourth, as an outsider I'd always be "the wingnut who doesn't work at Mozilla." Perhaps if there were several companies sponsoring Firefox development, there would be more of a social place to fit in.

In conclusion, the state of the web today has left me feeling powerless. If I do nothing it's not necessarily because I'm lazy, but because I see nothing to be done.

11. acqq ◴[] No.15939494{5}[source]
Correct. Even when logged in, the normal user gets:

"Access Denied You are not authorized to access bug 1423003."

12. gorbachev ◴[] No.15939562{4}[source]
Again, I did not have a chance to review whether or not the add-on would be installed and run on my computer, because you installed and ran it without my consent.

This is not hard. Don't automatically install stuff on your users' computers. You're defending something every other software company has found themselves in trouble for previously. I really don't understand why. The fact that Firefox is open source in no way excuses it.

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13. jochung ◴[] No.15939697{4}[source]
Sure, users want to have their cake and eat it too: a free browser, open, produced by invisible elves.

But so does Mozilla. They're a big enterprise when it suits them, and a scrappy upstart otherwise.

The Mozilla brand is looking mighty shabby. Privacy is the one thing they've consistently pushed, and yet I can't recall any serious innovation or stance they've taken on recent years that actually puts their money where their mouth is.

Private browsing was invented by Chrome. Brave shields you from script bloat. Safari's adding machine learning to that end.

Which leaves Mozilla... pushing adware onto its users. Qué?

It's disingenuous to say that users should be able to intuit how it's all organized and how they can contribute, when something like this clearly only happens because of privileged first party involvement with real revenue attached.

Unless you're suggesting that anyone who wishes to spam a campaign to Firefox users can just get that done by opening up an issue and submitting a patch...?

14. muraiki ◴[] No.15940826{4}[source]
> You had a million and one opportunities to "review" the code you were going to download and run. You just chose to do other things instead.

False dichotomy. I chose to opt into USER STUDIES because I trusted Mozilla. I use Firefox specifically because I do not want to use a browser from a company that makes its money off of advertising, meaning Chrome. I trusted Mozilla to hold to their word regarding what opting in to user studies meant, and they instead gave me exactly what I didn't want: advertising.

If your solution to this is to completely throw away my trust in Mozilla, replacing it with having to spend an extraordinary amount of time reviewing every wiki change, mailing list post, commit, and bug, then you're being ridiculous and showing extraordinary contempt for users -- especially the many users who aren't programmers. Firefox is supposed to be a browser that respects users, but this case shows that it doesn't.

Finally, I have both donated to Mozilla and helped resolve a bug, so I absolutely have participated in the process.

15. siimtalvik ◴[] No.15942059[source]
One of the reasons people are angry, is that this type of investigation has been made as hard as possible currently.

Posts are being removed from bugzilla and threads being locked. The code itself comes from a random github repo, not affiliated with mozilla/firefox. (https://github.com/gregglind/addon-wr/)

https://bugzilla.mozilla.org/show_bug.cgi?id=1424977

people here were asking why normal process wasn't followed. No answer or links to resources.

another closed discussion here:

https://bugzilla.mozilla.org/show_bug.cgi?id=1425187

and here:

https://bugzilla.mozilla.org/show_bug.cgi?id=1425171

I appreciate your input as someone who knows the process, but this really wasn't followed this time.

edit: they've changed the repo now. so it's redirected to https://github.com/mozilla/addon-wr

16. ubernostrum ◴[] No.15944904{5}[source]
because you installed and ran it without my consent

I didn't install and run anything on your computer. I don't work for Mozilla.

And you installed a piece of open-source software whose source code you could have audited at any time, but you chose not to. You delegated the auditing to someone else, and now you're upset at what they chose to do with the power you gave them. You're free to complain that you don't like what they did, and not to trust them in the future, but you don't get to say that you had no chance to give input or to see what would run. You had plenty of opportunities for that and did not do it.

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17. philipwhiuk ◴[] No.15947654{4}[source]
The bug is closed and it was only open sourced after it was already installed in people's browsers.

Firefox is not fully open source.

18. gorbachev ◴[] No.15948841{6}[source]
Is it reasonable to expect a software vendor, open source or not, to not install adware on your users' computers without consent? Yes or no?

If yes, then why would it be necessary for me to audit anything?

If no, then PLEASE elaborate on why?

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19. ubernostrum ◴[] No.15950605{7}[source]
Your original comment complained that you didn't get to review the software. My point has consistently been that you did have a chance to review it, and chose not to. What you think about what it did, or what I think about what it did, doesn't matter, and "what it did was bad" is not a counterargument to "you had a chance to review it and chose not to".

This isn't the first time a piece of software, open source or not, has released a new version that did something users didn't expect or were angry about. The sole difference is that, in the case of open source software, you have the chance to review what it will do by looking at its source code prior to running it. The fact that you didn't review it doesn't mean it was impossible to (that would be the case with a proprietary browser like Chrome).

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20. gorbachev ◴[] No.15974413{8}[source]
No, I didn't. You misunderstood my comment, and have beaten that straw man to death since then.

I WANTED TO REVIEW THE CHOICE OF INSTALLING AN ADD-ON ON MY COMPUTER, NOT THE DAMN SOURCE CODE!

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21. ubernostrum ◴[] No.15978414{9}[source]
And you could have done that.

By... paying attention to the source.