Amazon Go

I worked at a grocery store for several years, and one thing I recall is customers CONSTANTLY putting items back in a random aisle, rather than where they found it.

I wonder how this tech deals with that? Maybe they figured that out, too. But I was amused in the video when I saw the customer putting it back where it belonged, because that's not how I remember that going...

All that said, this is fantastic and exciting.

Edit: I also hope they're already thinking about EBT cards and WIC.

I'm assuming that the position on the shelf has very little to do with adding the item to the cart. I'm guessing that taking the item out of range of a scanner and into range of your phone is what does it.

I've not seen anyone so far suggest that people will still work at the store. There will still be people who help customers do what they need, but instead of mindlessly scanning groceries, they'll be there for the things people actually need help with. Returns, price problems, finding things, lifting heavy items, etc.