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Amazon Go

(amazon.com)
1247 points mangoman | 1 comments | | HN request time: 0.33s | source
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Someone1234 ◴[] No.13105907[source]
Companies have been discussing "checkout-less" stores since forever, but nobody has been brave enough to do it due to the perceived threat of shoplifting.

And while shoplifting is a legitimate threat, are non-shoplifters going to be turned into shoplifters without a checkout? Are normal shoplifters stopped by checkouts? These are the core questions, and until it is tested nobody will know for sure.

Target is getting awfully close to this. With their Cartwheel app you're meant to scan all your items as you shop (so it auto-applies coupons and discounts); but they haven't taken it to the next logical step and allowed you to provide your Cartwheel output at the checkout for checking out.

I will say that the way Target has implemented smartphone barcode scanning makes me think that there might be a future in all this. It is extremely painless, they just need to stop kicking you out of the scan screen when it finds a discount (i.e. it doesn't kick you out if no discount is found, but does when a discount IS found, that's problematic for efficiency reasons).

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1. erikpukinskis ◴[] No.13108179[source]
I'm surprised people read Amazon Go as shoplifting friendly.

My first thought was: wow, and they made it much harder to shoplift. In a regular store you can just tuck an item in your jacket. With this tech, they know when the item left the shelf, that you were standing there, and that it left the store with you.

Sure, it's hackable. Everything is hackable. But this actually seems like an anti-shoplifting measure to me.

Heck, I could imagine them installing this system in a normally staffed store just to detect shoplifting!