Amazon Go

I'm not talking about the technology behind it (I think it's an amazing achievement)..

I live in Barcelona and I have at least 5 medium-sized supermarkets within 5 minutes walking distance from my home. Plus there are several smaller shops that sell fruits and vegetables.

I know all the people who work in these supermarkets. The cashier in the supermarket downstairs always sings a quiet song while she scans my products, she knows my daughter and she's always nice and friendly.

The cashier in the other store talks to the customers. She stops scanning and starts talking while the line waits. Some customers might join the conversation. I know she has an old cat that eats an unlimited amount of food if allowed to do so...

There are similar stories about other shops in the neighbourhood - they come to work, they serve the people in the neighbourhood, they go home. They do this until they retire.

These people like their jobs because we respect them for what they do, so they feel useful and they work hard.

I don't mind waiting in line for 3 minutes. Or 5. It's never longer than that, even if the cashier discusses the latest news with the old lady.

The humanity of it has value for us here and that value is greater than the time we'd save by removing the people from the shops.

If humanity were to take your opinion, we'd never evolve as a society, lest we remove a need in society and with it, someones job.

To improve the efficiency of a particular group, we create problems elsewhere. The result may not be net positive. In fact, I think it isn't, since those saved "couple of minutes" will probably be spent browsing Facebook.

- that automating all jobs will cause all prices to go down. (It seems just as plausible that if everything were automated, then the relatively small class of people who work building and maintaining the machines wield monopoly-like power and charge accordingly, concentrating wealth even more than it's concentrated today.)

- that with lower prices, people will want less money. (It seems just as plausible that people will expect to be able to keep working and buy more to raise their standard of living.)

- that the intermediate state, where many jobs are automated, but people still need to work for a living, is tenable for society

- that there are no significant social problems resulting from a society where nobody has to work

I don't know whether these are true or not, but if they're not, the result will greatly impact the lives of millions (billions?) of people. Obviously, banning automation isn't a solution either, but it seems flippant to bet the lives of so many people on what we think might happen in a system as complex as the global economy.

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