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1247 points mangoman | 1 comments | 05 Dec 16 14:57 UTC | HN request time: 0s | source
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delegate ◴[05 Dec 16 17:27 UTC] No.13107158[source]▶
Look, I know this might not be a popular view here on HN, but I think this is useless. And bad.

I'm not talking about the technology behind it (I think it's an amazing achievement)..

I live in Barcelona and I have at least 5 medium-sized supermarkets within 5 minutes walking distance from my home. Plus there are several smaller shops that sell fruits and vegetables.

I know all the people who work in these supermarkets. The cashier in the supermarket downstairs always sings a quiet song while she scans my products, she knows my daughter and she's always nice and friendly.

The cashier in the other store talks to the customers. She stops scanning and starts talking while the line waits. Some customers might join the conversation. I know she has an old cat that eats an unlimited amount of food if allowed to do so...

There are similar stories about other shops in the neighbourhood - they come to work, they serve the people in the neighbourhood, they go home. They do this until they retire.

These people like their jobs because we respect them for what they do, so they feel useful and they work hard.

I don't mind waiting in line for 3 minutes. Or 5. It's never longer than that, even if the cashier discusses the latest news with the old lady.

The humanity of it has value for us here and that value is greater than the time we'd save by removing the people from the shops.

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mikeash ◴[05 Dec 16 17:36 UTC] No.13107291[source]▶
If that's true, then you have nothing to fear. People will pay extra to shop at stores with human cashiers, and the machine-driven stores will not be able to compete.

However, I suspect that when presented with the choice, people will take the machine store in exchange for lower prices. And I suspect that you suspect the same thing, otherwise you wouldn't be concerned.

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delegate ◴[05 Dec 16 17:57 UTC] No.13107524[source]▶
Yes, I think you're right and that's why I think this is bad.

Economically it makes more sense to buy cheaper and faster. But this eats into the fabric of society and offers nothing in exchange.

And what are all these people supposed to do then ? Sleep all day ? They will fight back with their votes at first, which they are already doing in the US and Europe..

Then there's the centralisation, control and privacy part - amazon gets to decide what products your area will be supplied with, it gets to know your eating habits, your walking habits, etc. Will pretty much own you and the neighbourhood.

But then again, I don't really see an alternative - it seems that we're being 'innovated' by force into the future and there's nothing we can do to stop it.

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1. ash_gti ◴[05 Dec 16 18:22 UTC] No.13107778[source]▶

    Economically it makes more sense to buy cheaper and faster. But this eats into the fabric of society and offers nothing in exchange.
The same could be said of many previous innovations going back to the industrial revolution. We've always found new jobs for people and generally raised the quality of living.

    Then there's the centralisation, control and privacy part - amazon gets to decide what products your area will be supplied with, it gets to know your eating habits, your walking habits, etc. Will pretty much own you and the neighbourhood.
This is true of many grocery chains though already. They can track that information based off rewards cards and purchase history. I'm pretty sure Amazon won't be the only company to do this technology will either be replicated by other companies or turned into a service for other companies to leverage.