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1247 points mangoman | 1 comments | | HN request time: 0.294s | source
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elicash ◴[] No.13105963[source]
I worked at a grocery store for several years, and one thing I recall is customers CONSTANTLY putting items back in a random aisle, rather than where they found it.

I wonder how this tech deals with that? Maybe they figured that out, too. But I was amused in the video when I saw the customer putting it back where it belonged, because that's not how I remember that going...

All that said, this is fantastic and exciting.

Edit: I also hope they're already thinking about EBT cards and WIC.

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mulletboy ◴[] No.13106276[source]
> I worked at a grocery store for several years, and one thing I recall is customers CONSTANTLY putting items back in a random aisle, rather than where they found it.

If the incentive is reducing the chances of being charged by the system for an item they didn't buy, you bet people will put stuff back where they found it.

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elicash ◴[] No.13106369[source]
True. And maybe they also figured out a technical solution, too. If not, I'm sure they will eventually.

But I'd also have been more impressed with the video if they showed stressed-out parents with crying kids and their hands full as they've got their cell phones tucked between their heads and shoulders, rather than young people quietly grabbing a single item and leaving.

This can actually HELP with those problems because a lot of those problems happen while in a line. Maybe they expect their customers to be like the ones in this video, but certainly my store was a little more chaotic. They should design for that chaos -- and maybe they did, but the video doesn't show it, is all. Presumably because they wanted to stress how easy it was, but to me that comes off as alien to the real world, based on my experience.

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jonknee ◴[] No.13106717[source]
> But I'd also have been more impressed with the video if they showed stressed-out parents with crying kids and their hands full as they've got their cell phones tucked between their heads and shoulders, rather than young people quietly grabbing a single item and leaving.

It's an 1,800 square foot convenience store in a yuppie area stocked with what appears Whole Foods like take and go food, not a Wal Mart Supercenter. It will be quite a bit different if they open a large store out in the suburbs.

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elicash ◴[] No.13106788[source]
That's fair. Although yuppies have kids, too!
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1. hx87 ◴[] No.13107176[source]
It's not the kids that cause trouble--it's the carts with 250 items, the arguments over price, and the paying by check.