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Amazon Go

(amazon.com)
1247 points mangoman | 3 comments | 05 Dec 16 14:57 UTC | HN request time: 0.653s | source
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Merad ◴[05 Dec 16 15:43 UTC] No.13106089[source]▶
I hate it when companies offer a "how this works" section that doesn't actually tell you a damned thing about how it works.

* How does my Amazon account get associated with the items I take?

* How are items detected when leaving the store? If my friend and I walk out side by side, how does it know (if it does) which items are mine and which are hers?

* What happens when someone picks up an item and leaves without first doing whatever check-in/registration/setup is necessary?

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1. ben0x539 ◴[05 Dec 16 16:29 UTC] No.13106546[source]▶
As a customer-facing thing, "how it works" means "what do I have to do to get stuff". Like, how does the process work on a UX level.
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2. pimlottc ◴[05 Dec 16 17:17 UTC] No.13107050[source]▶
Which is already addressed earlier in the video. The "How it works" section of the video adds no practical details on how to use the system. It's just a slot to drop in a bunch of impressive-sounded jargon.
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3. ben0x539 ◴[05 Dec 16 19:27 UTC] No.13108429[source]▶
Oh. I have to admit I ignored the video and thought the comment was about the "How does Amazon Go work?" paragraph on the page.