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Amazon Go

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1247 points mangoman | 1 comments | 05 Dec 16 14:57 UTC | HN request time: 0s | source
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elicash ◴[05 Dec 16 15:31 UTC] No.13105963[source]▶
I worked at a grocery store for several years, and one thing I recall is customers CONSTANTLY putting items back in a random aisle, rather than where they found it.

I wonder how this tech deals with that? Maybe they figured that out, too. But I was amused in the video when I saw the customer putting it back where it belonged, because that's not how I remember that going...

All that said, this is fantastic and exciting.

Edit: I also hope they're already thinking about EBT cards and WIC.

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kirykl ◴[05 Dec 16 15:44 UTC] No.13106095[source]▶
Avoiding getting charged is an incentive to put it back in the right place that doesn't exist currently. Maybe not even where you picked up just a discard area
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1. pbz ◴[05 Dec 16 16:11 UTC] No.13106366[source]▶
If that happens the customer would just complain and in time we'd lose the trust in the store. So, no, the incentive is most definitely on Amazon to get it right. If they don't, they won't last long. Just imagine news stories with people that later noticed that they "purchased" items that they didn't leave the store with. It would be a huge mess.