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Amazon Go

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1247 points mangoman | 4 comments | | HN request time: 0.729s | source
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Someone1234 ◴[] No.13105907[source]
Companies have been discussing "checkout-less" stores since forever, but nobody has been brave enough to do it due to the perceived threat of shoplifting.

And while shoplifting is a legitimate threat, are non-shoplifters going to be turned into shoplifters without a checkout? Are normal shoplifters stopped by checkouts? These are the core questions, and until it is tested nobody will know for sure.

Target is getting awfully close to this. With their Cartwheel app you're meant to scan all your items as you shop (so it auto-applies coupons and discounts); but they haven't taken it to the next logical step and allowed you to provide your Cartwheel output at the checkout for checking out.

I will say that the way Target has implemented smartphone barcode scanning makes me think that there might be a future in all this. It is extremely painless, they just need to stop kicking you out of the scan screen when it finds a discount (i.e. it doesn't kick you out if no discount is found, but does when a discount IS found, that's problematic for efficiency reasons).

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1. jdmichal ◴[] No.13105976[source]
I actually read this completely differently with regards to shoplifting. How can you shoplift when you have multitudes of cameras watching your every movement and automatically assigning to you any products you take off the shelf? This is the dream anti-shoplifting system; it's automated loss prevention personnel.
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2. CodeWriter23 ◴[] No.13106051[source]
So, you're saying your non-member friends have to wait outside if you decide to pop into Go for a few items.
3. seren ◴[] No.13106072[source]
It will flag clients for "suspicious" behavior, compare your face with known shoplifters in the last 10 years, and check if you are on the FBI most wanted list.

You'll be arrested before having picked up a single item.

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4. sqeaky ◴[] No.13106179[source]
When it is installed and working it could be part a "The Culture" like utopia. But even if it has an error rate as low as 0.01% and ruins the lives and careers of people because of technical mishaps it can make their lives a dystopic nightmare.