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216 points aq3cn | 1 comments | | HN request time: 0.243s | source
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dogma1138 ◴[] No.13063617[source]
The amount of hardware issues with the new MBP are kinda staggering....

USB-C issues, GPU issues, image corruption, now this.

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slantyyz ◴[] No.13063747[source]
Has there been as contentious a Mac release as there has been with the new MBPs?

I've been using Macs since the mid 80s, and I'm trying to think of some, but am drawing a blank.

The only possibilities I can think of are the two processor switches (680x0 -> PPC followed by PPC -> Intel) or maybe the first release of OSX (but that's not necesarily hardware related).

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dogma1138 ◴[] No.13063762[source]
GPU issues plagued some previous models also but not this early, usually after 1-2 years due to less than optimal thermal design, but Apple usually had an extended warranty program for those.

I don't remember a release with so many weird issues, that honestly should've been picked up pretty early during the design and acceptance phases.

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slantyyz ◴[] No.13063802[source]
Yeah, the GPU issues - but like you said they didn't manifest themselves right away.

I got hit by the 2011 MBP issue a year or so in. I had to buy a new laptop because Apple didn't issue the repair order until well after my AppleCare expired and I wasn't going to pay $500+ for the repair not knowing whether Apple would eventually pick up the tab.

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engi_nerd ◴[] No.13063860[source]
It took 4 years for the GPU in my 2011 MBP to die. Apple still covers GPU repairs on those models (or at least they did in 2015). They refused service on my laptop because I had upgraded the hard drive (to an SSD) and RAM (upgraded to 16 Gigs). I pointed out that the user's manual for the 2011 Macbook Pro specifically says that upgrading these components does not void the warranty for the entire machine, just that Apple will not cover your new HD and RAM (rightfully so).

Apple customer support refused to live up to the text of their manual, even when I read directly from it and requested that they repair the faulty GPU because I had remained within the terms of the manual.

They lost my business.

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1. kalleboo ◴[] No.13064025[source]
My sister was in the same situation and shopped around a couple Authorized Repair Centers until one would accept it