But their way of measuring this (the standard way) is bad, because it ignores the nuance a more experienced person has (seen so clearly here).
On the gripping hand, I can't help but feel the candidate did demonstrate a big failure to communicate, which is an important skill in itself.
For example, listing SYN, SYN-ACK, ACK in hexadecimal is great for showing off, but is legitimately a bad answer to the question – as evidenced by the lack of understanding in the questioner. I also think some social graces might have got them further (e.g. "Oh yeah, sure. Quicksort is O(N log N on average, and is generally a reasonable sort to chose, but I wanted to mention some other factors that are worth considering").
At the end of the day:
- it's a hoop. Jump through it and get a fish, or don't.
- calibrate for your audience! This is a very important technical skill (and this test was unintentionally correct in its result IMHO).