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1121 points alokedesai | 1 comments | | HN request time: 0s | source
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aarontcheung ◴[] No.10467925[source]
I'm one of the founders of Homejoy. I'm still very passionate about the home service space. After leaving Homejoy, I started FlyMaids, where we're exploring a few different angles on the space.

We recently acquired the customer and service provider data from Homejoy.

We're a small team that has been focused on moving quickly while bootstraping. We tried to quickly test different approaches, but we realize now that we did so in an unclear manner. We recognize the need to use the data we acquired responsibily. As a result, we're taking the site down, and we're going to do a better job with our testing moving forward.

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fossuser ◴[] No.10468376[source]
PR is difficult - especially on Hacker News. Sometimes people respond excessively harshly (which I think unfortunately makes people less likely to engage the community at all).

Bad press sucks and can be hard, it'll pass though - good to be cautious with this kind of thing in the future (which you probably will be).

I was a Homejoy customer too and don't think this is that big a deal all things considered.

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1. pavornyoh ◴[] No.10468476[source]
>I was a Homejoy customer too and don't think this is that big a deal all things considered.

It is a big deal. He copied a competitors site word for word. He has 3 other cleaning companies and it appears people who signed up with homejoy have their info. moved to these companies. Customers need to know when their data is going to be used and they have to give consent. Perhaps this fresh article will show the severity of the matter- http://www.businessinsider.com/aaron-cheung-brings-homejoy-c...