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Two HN Announcements

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hackuser ◴[] No.10299505[source]
'Vouching' will not improve the quality of HN discussions. It seems like the result of an excessive focus on fairness, something I see in many online communities. It affects only a few comments which are unlikely to be particularly valuable anyway.

The quality of discussions is what brings me to HN, and IMHO the quality is poor; it's just better than the alternatives. The vast majority of comments aren't worth my time (or anyone else's, but they can speak for themselves). In other words, there is much room for improvement and I hope that is Dan's focus. I happily would accept unfairness, and suffer its slings and arrows myself, for a higher signal-to-noise ratio. I'd happily lose a few good comments in return for of better quality overall (i.e., false-positives are not really a big deal - so what if my good comment occasionally gets voted down or otherwise buried).

By prioritizing quality over fairness HN can best distinguish itself from a million noise-filled alternatives where 'rights' are the priority. Everyone has a right to their opinions, but not to my time.

EDIT: Several edits to explain myself better.

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lotharbot ◴[] No.10299577[source]
> "It affects only a few comments which are unlikely to be particularly valuable anyway."

More importantly, it affects the occasional person who makes mostly good comments but got hellbanned 3 years ago for something that probably could have been handled with a simple downvote and a "please don't do this, here's what the guidelines say" instead.

I regularly see high-quality comments, sometimes the highest quality in an entire discussion, that are marked dead because the account is banned.

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hueving ◴[] No.10300280[source]
hellbanning is easily the worst thing about HN. It's the embodiment of a childish idea that nobody can change, ever. It's not even effective against trolls because a troll will just change accounts immediately. It just silences a section of the population that happened to touch a nerve back in the day. A disgusting black mark on an otherwise reasonable site.
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brudgers ◴[] No.10301361[source]
What are the better alternatives to hellbanning?
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PhasmaFelis ◴[] No.10301944[source]
Regular banning, of course. You tell the user that they've been banned and why. Optionally, offer tempbans (with a stated duration), and/or have an appeal mechanism; but even with neither of those, it's less sadistic than a hellban.
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brudgers ◴[] No.10303749[source]
I've had showdead=yes for a while and haven't seen anything that made me suspect live banning was employed for pleasure by Hacker News moderators. Admittedly, I'm not inside their heads and have only paid attention to a small fraction of dead posts.

One difference between regular banning and live banning is that the banned person is kicked out of the community with a regular ban, but not with a live ban. A live ban mitigates the effects of problematic behaviors on the community while still allowing the person behaving problematically to retain their identity and participate in ways that aren't problematic: i.e. people who are live banned can remain part of the community.

Because the live banned person remains within the community, there is an opportunity for the community to recognize unwarranted live bans based on actual exhibited behavior within the context where it is relevant. Anecdotally, I've seen unwarranted live bans lifted in real time.

I've also seen members of the Hacker News community who have benefited from keeping their identity within the community over an extended period of time while continuing to exhibit problematic behaviors. People may look at that situation and see something different, I see live banning as a highly compassionate way to solve the corner cases that need high levels of compassion.

From a practical standpoint doing regular banning "right" with formal notification, explanation, and appeals processes requires a non-trivial moderator time and energy. If most bans are justified, that means all that energy is wasted on accounts that the owner doesn't value and accounts that the owner values solely as a conduit for argument and/or insult.

Even in cases where the person values their account as an identity within the community, formal processes are an escalation. The most likely proximate cause for needing to limit that type of account is the manner in which disagreement is expressed. Creating a context that threatens identity is unlikely to suddenly produce better behavior in regard to disagreement over a sanction already enforced.

Regular banning is confrontational. One of the ways Hacker News differentiates itself from other sites where people type into boxes is by discouraging that very behavior. Lunch at Cafe Hellban comes at some cost to the community, but I believe it's lower than the alternatives.

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krapp ◴[] No.10305053[source]
>i.e. people who are live banned can remain part of the community

But the purpose of "live banning" is to fool a user into believing they're part of the community, while trying to keep them from actually participating through subterfuge. If live banning were simply a way to allow "problematic" users to participate, then the subterfuge wouldn't be necessary, and showdead wouldn't be opt-in, it would be opt-out. Banned users are meant to be ignored and forgotten about by default.

>I've also seen members of the Hacker News community who have benefited from keeping their identity within the community over an extended period of time while continuing to exhibit problematic behaviors.

If you're talking about TempleOS - I would argue that actual banning would be healthier for everyone in his case. He is the ur-example of why "live banning" doesn't really work as intended, or why, at the very least, actual banning should also be an option alongside live banning.

Encouraging him to stay and post while banned is what has turned him into a museum exhibit and mascot for this site, and I think the effect on the community of having to justify this as being, somehow, the best of all possible worlds is toxic.

>From a practical standpoint doing regular banning "right" with formal notification, explanation, and appeals processes requires a non-trivial moderator time and energy.

You want moderators to apply more than the minimum possible amount of time and energy to their duties. But given that there is already an informal appeals process for bans involving someone publicly calling out a banned user and having them email the site, applying that process to a form doesn't seem like much greater effort. Sites with far more traffic and far greater hostility manage with entirely volunteer moderators.

>that means all that energy is wasted on accounts that the owner doesn't value and accounts that the owner values solely as a conduit for argument and/or insult

Of course, that assumption only holds true for some banned accounts, not all. Those obviously deserving accounts could be shown a generic banned message, mentioning it can't be appealed. Or show the generic message and a contact email in all cases.

For other banned accounts, it would be unethical to consider appeals to be a waste of effort because it involves work for the moderators. There is no reason the process has to be unreasonably complicated in any case, as long as a banned user knows they've been banned and has some way of contacting staff to discuss this.

>Regular banning is confrontational.

"live" banning can be confrontational as well, a passive-aggressive, 'slowly poisoning someone's food with arsenic kind' of aggression. Dang now warns people repeatedly before banning them, which is confrontational, but also demonstrably more humane than simply dropping them into the oubliette.

Although, of course, new users may not know what "live-banning" is or when it occurs, they may expect a normal ban. But a user who has been warned repeatedly and then live-banned seems more likely to deserve it than one who's banned without warning.

>Creating a context that threatens identity is unlikely to suddenly produce better behavior in regard to disagreement over a sanction already enforced

Except with live bans, if the sanction is enforced in such a way that the user is unaware of it, the reasons behind it, or the necessity for self-correction, obviously this will not result in a change in behavior. To expect someone's reaction to a ban that they're aware of to be the same as their reaction to one they're unaware of is, I think, unreasonable except in extreme cases.

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1. brudgers ◴[] No.10307626[source]
Some members of the Hacker News community cannot downvote, others cannot flag. For better or worse their are different levels of privilege when it comes to interacting with the site. I see live banning on that continuum. I acknowledge that others do not.

If a person doesn't know that they've been live banned and removal of the stimulus that triggers problematic behavior creates new habits on the site, I think that's a good thing. If a person doesn't know they've been live banned, and simply goes somewhere else to engage in trolling behaviors, I think that's a good thing too. I acknowledge that others do not.