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The AI wildfire is coming. it's going to be painful and healthy

(ceodinner.substack.com)
117 points LordAtlas | 3 comments | 07 Dec 25 16:43 UTC | HN request time: 0s | source
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pizlonator ◴[07 Dec 25 18:21 UTC] No.46183778[source]▶
> AI inference demand is directed at improving actual earnings. Companies are deploying intelligence to reduce customer acquisition costs, lower operational expenses, and increase worker productivity. The return is measurable and often immediate, not hypothetical.

Is the return measurable and immediate?

Is it really?

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com2kid ◴[07 Dec 25 19:10 UTC] No.46184178[source]▶
Yes.

Dentists offices that only need 1 receptionist instead of 2.

A dramatic reduction in front line tier 1 customer support reps.

Translation teams laid off.

Documentation teams dramatically reduced.

Data entry teams replaced by vision models.

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pizlonator ◴[07 Dec 25 20:34 UTC] No.46184896[source]▶
That's a cool dream, but my question is: is it happening?

Out of the things you listed the only ones that seem plausible are translation team and data entry team, though even there, I'd want humans to deslop the output.

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1. com2kid ◴[07 Dec 25 21:30 UTC] No.46185353[source]▶
I'm telling you of what I've either worked on or seen myself.

Just a couple days ago a scheduled a furnace repair through an AI receptionist on the phone.

Layoffs in tech support and customer service already happened last year.

Entry level sales jobs doing cold calling have been replaced all over the place.

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2. willis936 ◴[07 Dec 25 22:08 UTC] No.46185704[source]▶
AI didn't replace those jobs, it was just the excuse to stop offering the service.
3. pizlonator ◴[07 Dec 25 23:03 UTC] No.46186270[source]▶
Here's the thing I'm pushing back on:

> The return is measurable and often immediate, not hypothetical.

It's one thing to let go some people and replace them with AI.

It's quite another to have a measurable and often immediate, not hypothetical return on that decision.