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The AI wildfire is coming. it's going to be painful and healthy

(ceodinner.substack.com)
117 points LordAtlas | 2 comments | 07 Dec 25 16:43 UTC | HN request time: 0s | source
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pizlonator ◴[07 Dec 25 18:21 UTC] No.46183778[source]▶
> AI inference demand is directed at improving actual earnings. Companies are deploying intelligence to reduce customer acquisition costs, lower operational expenses, and increase worker productivity. The return is measurable and often immediate, not hypothetical.

Is the return measurable and immediate?

Is it really?

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com2kid ◴[07 Dec 25 19:10 UTC] No.46184178[source]▶
Yes.

Dentists offices that only need 1 receptionist instead of 2.

A dramatic reduction in front line tier 1 customer support reps.

Translation teams laid off.

Documentation teams dramatically reduced.

Data entry teams replaced by vision models.

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pizlonator ◴[07 Dec 25 20:34 UTC] No.46184896[source]▶
That's a cool dream, but my question is: is it happening?

Out of the things you listed the only ones that seem plausible are translation team and data entry team, though even there, I'd want humans to deslop the output.

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1. jakeydus ◴[07 Dec 25 20:40 UTC] No.46184933[source]▶
I think that is it happening is an important question, but “does the consumer actually want it to happen” should be equally important. It won’t be, because the c suite will just make the decision for us all, but it ought to be.
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2. com2kid ◴[07 Dec 25 21:40 UTC] No.46185441[source]▶
If done properly you shouldn't be able to tell. A really good voice AI assistant is indistinguishable from front line support reading through a script, and potentially a few steps better.